Room Attendant - Housekeeping

Job description

Care Connects Us
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

About Park Hyatt Melbourne:
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us:

· Leading global hotel brand with career advancement opportunities
· Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
· Complimentary duty meals whilst on shift
· Discounted food & beverage and park club health & day spa treatments
· Discounted onsite car parking
· Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
· Generous paid time off and holiday policies including paid parental leave and wellbeing leave
· 10% discount with NIB Health insurance

About the role:

As a part-time Room Attendant in Housekeeping, you will be responsible to provide an excellent and consistent level of service to guest whilst conducting cleaning duties in the assigned place of work, transforming rooms into a home away from home for our guests.

Working amongst a team of 60, you will support the Executive Housekeeper the day to day operations as well as supporting the team to achieve our purpose.

Some of the responsibilities include:

· Servicing all allocated guest rooms in accordance with instructed training and bran standards
· Cleaning of guest rooms adhering to the standards required by the department and hotel
· Restock and clean the trolley according to established procedures
· Use correct cleaning techniques to clean following OHS regulations
· Check and restock room supplies including beverage supplies
· Report lost and damaged items to the Housekeeping Management team
· Work closely with Front Office in order to release rooms at the allocated times
· Maintain guest corridors and report any spillage to the Housekeeping Management team

Desired profile

Qualifications :

·  Previous experience in Housekeeping within a hotel environment (four or five star hotel experience is preferred) or similar fast-paced, cleaning services environment
·  A strong attention to detail
·  Exceptional organisational and time management skills
·  The ability to act consistently with clear ethics and values in accordance to confidentially
·  Superior customer service skills along with the capability of working both autonomously and as part of a team
·  The flexibility to work on a rotating roster, including weekends and public holidays

Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed.