Outlet Team Leader – All Day Dinning

Job description

About Hyatt

At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging – making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape, and your individuality is celebrated.

The Role

As Outlet Team Leader – All Day Dining, you will play a key role in supporting the smooth operations of our high‑volume restaurant. You will guide the service team, ensuring that every guest receives warm, attentive, and seamless service throughout the day. Your leadership and presence on the floor contribute directly to creating memorable dining moments, reflecting Hyatt's commitment to care and genuine hospitality.

Responsibilities include:

• Lead and support daily service operations in the All Day Dining outlet.
• Guide and motivate colleagues to deliver exceptional guest experiences.
• Maintain strong presence on the restaurant floor, assisting with guest interaction and service recovery when needed.
• Ensure service standards, hygiene practices, and brand guidelines are consistently met.
• Coordinate between the service and kitchen teams to ensure smooth workflow.
• Assist with colleague training, onboarding, and performance support.
• Handle table assignments, reservations, and peak‑time operation management.
• Support inventory checks, requisitions, and basic administrative duties when required.
• Promote a culture of care, teamwork, and inclusivity within the outlet.

What We Offer

At Hyatt, we open doors. There's a home for every stage of your career. With us, you'll discover a career you didn't know existed. We nurture curiosity and provide opportunities for professional training, development, and internal mobility across brands and geographies. Here, your growth is supported through a culture built on empathy, respect, and care.

Desired profile

Qualifications :

Who You Are:

• Experience in a restaurant or All Day Dining environment, ideally in a supervisory or senior service role.
• Strong understanding of service standards and guest‑experience principles.
• Confident communicator with excellent interpersonal and leadership skills.
• Ability to handle fast‑paced, high‑volume operations with composure.
• Knowledge of hygiene, safety, and basic food‑handling standards (HACCP familiarity is a plus).
• A positive, guest‑focused attitude with a genuine passion for hospitality.
• Ability to mentor and support colleagues while fostering teamwork.