Outlet Manager - The Flying Elephant

Job description

As a Outlet Manager of The Flying Elephant is the driving force behind the revenue generation, marketing, and public relations efforts of our Flagship nightlife establishment. This dynamic role is focused on optimizing profitability through strategic marketing initiatives, public relations campaigns, and exceptional customer experiences.

· Revenue Generation:

· Devise and execute revenue-maximizing strategies, including pricing, promotions, and sales tactics.

· Analyse financial reports meticulously to identify opportunities for increased revenue.

· Oversee all aspects of the venue's operations with a sharp focus on financial performance.

· Marketing and Promotion:

· Craft and implement cutting-edge marketing strategies to attract a diverse and loyal customer base.

· Leverage the power of social media, advertising, and promotional events to elevate the venue's visibility.

· Forge strategic partnerships with local influencers and collaborators to bolster the venue's reputation and draw larger crowds.

· Public Relations:

· Act as the primary point of contact for media and public inquiries, maintaining a positive image for the venue.

· Cultivate strong relationships with local media outlets and influencers to secure favourable coverage.

· Execute creative PR campaigns and stunts to keep the venue in the public eye and generate buzz.

· Staff Management:

· Assemble and inspire a high-performing team, instilling a culture of top-notch customer service and revenue generation.

· Create staff incentive programs that motivate employees to contribute to revenue growth.

· Foster a work environment that encourages innovation and the pursuit of revenue-generating ideas.

· Event Planning:

· Curate and coordinate exceptional events, parties, and themed nights that not only attract crowds but also drive revenue.

· Collaborate closely with event promoters and entertainment acts to ensure each event is a resounding success.

· Harness events as revenue-generating opportunities by optimizing ticket sales, VIP experiences, and beverage offerings.

· Financial Management:

· Have a thorough knowledge on P&L , ensuring that cost control measures are in place to protect and enhance profitability.

· Continuously monitor revenue streams and expense categories, adapting strategies to meet or exceed revenue targets.

· Inventory Management:

· Streamline inventory management processes to reduce waste and minimize costs while maximizing revenue from beverage sales.

· Develop strategies to optimize inventory turnover rates, ensuring a fresh and profitable selection.

· Oversee efficient ordering, receiving, and storage of inventory items.

· Maintaining Venue Appearance:

· Prioritize the venue's aesthetic appeal and cleanliness, recognizing their critical roles in attracting and retaining patrons and revenue.

Desired profile

Qualifications :

For this position an ambitious, dynamic, self-motivated attitude is a must. We are looking for a candidate, who is able to motivate and engage the team to deliver a world-class service experience. A passion for food and beverage, a genuine ability to connect with guests and staff alike and demonstrate Hyatt’s core values. A natural leader who can consistently deliver high-end and bespoke guest experiences for our signature restaurant. You will be responsible for maintaining the highest levels of hospitality while leading business development activities with our marketing team, drive guest satisfaction and lead the service team on the floor. Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Outlet Manager or Bar Manager in a hotel or large restaurant with good standards.