Laundry Manager

Job description

We are looking for Laundry Manager to join our pre-opening team at Hyatt Regency Lagos Ikeja

Expected to open 2026, Ideally situated in the tranquil GRA neighborhood and just minutes from Murtala Muhammed International Airport, Hyatt Regency Lagos Ikeja combines effortless convenience with timeless elegance. Designed with both business and leisure travelers in mind, our welcoming atmosphere invites you to relax, connect, and thrive.

Hyatt Regency hotels and resorts are founded on openness, our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration.

About the role

The Laundry Manager is responsible for overseeing the entire laundry operations, ensuring efficient cleaning, processing, and distribution of hotel linens, uniforms, and guest laundry in accordance with Hyatt brand standards. The role ensures quality service delivery, cost control, and proper maintenance of laundry equipment.

Key Responsibilities

Operational Management

· Manage daily laundry operations, including washing, dry cleaning, pressing, and finishing.
· Ensure timely processing and delivery of guest laundry, staff uniforms, and hotel linens.
· Maintain high standards of cleanliness, hygiene, and fabric care.
· Monitor workflow to ensure efficiency and productivity.

Quality Control

· Inspect finished laundry items to ensure quality standards are met.
· Ensure proper handling of delicate fabrics and guest garments.
· Address and resolve guest complaints related to laundry services promptly.

Staff Supervision & Training

· Supervise laundry supervisors, attendants, and linen room staff.
· Prepare staff schedules, duty rosters, and shift assignments.
· Train employees on laundry procedures, equipment use, and safety standards.
· Ensure staff adhere to grooming and hygiene standards.

Inventory & Cost Control

· Manage inventory of linens, uniforms, chemicals, and laundry supplies.
· Monitor usage of detergents and chemicals to minimize waste and control costs.
· Conduct regular linen and uniform stock counts.
· Assist in budgeting and cost management.

Equipment Maintenance

· Ensure all laundry equipment is in good working condition.
· Coordinate preventive maintenance and repairs with the Engineering department.
· Maintain records of equipment servicing and breakdowns.

Health, Safety & Compliance

· Ensure compliance with health, safety, and environmental regulations.
· Enforce proper handling and storage of chemicals.
· Implement fire safety and emergency procedures.

Administrative Duties

· Maintain operational records, reports, and documentation.
· Prepare daily, weekly, and monthly performance reports.
· Coordinate with Housekeeping and Front Office for linen and guest needs.

Desired profile

Qualifications :

·  Diploma or degree in Hospitality Management or related field preferred.
·  Minimum 3–5 years of experience in hotel laundry operations, including managerial or supervisory experience.
·  Previous experience in an international hotel brand (Hyatt preferred).

Care Connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

·  Long term career growth opportunities
·  A motivated and connected team
·  12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
·  And a company that truly cares

Discover what's next. We look forward to hearing and learning from you