Laundry & Kitchen Technician

Job description

General Responsibility

1. Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.

2. Provide information regarding the hotel’s facilities & services.

3. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation.

4. Always present a clean and tidy appearance in accordance with the hotel’s grooming standards.

5. Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.

6. Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.

7. Care about your environment and make sure it is tidy and well maintained.

8. Be reliable and ensure you are at work on time.

9. Know your role in case of emergency such as bomb threat, flood, fire etc.

10. Understand the Employee Handbook and comply with the standards it outlines.

11. Carry out all professionally reasonable instruction given by your supervisor.

12. Report all incidents, accidents and guest complaints in briefings

13. Successfully complete Training Certification Process and review all department safety information (i.e. JHA’s and MSDS’s), practice emergency procedures in compliance with hotel company standards. Reacts and assist in hotel emergency situation if necessary

14. Understand and practice hotel emergency fire procedures

15. Offer lateral service to internal/external customer when available

16. Maintain safe conditions in work area and other associated areas

17. Learn, understand and energize Alila Villas Uluwatu standards and green globe program

18. Participate in departmental and hotel problem solving teams during weekly and monthly core meetings

Technical Expertise

1. Familiarize with the design and layout of the resort. Obtain understanding of operating procedures related to such.

2. Installs, repairs and maintains machinery and mechanical equipment such as motors, engines, pumps, conveyors, belts, fans, and laundry processing units.

3. Perform tasks of rebuilding valves, mechanical wielding, brazing, and fabrication, replacing worn parts and accomplishing other major repairs to the laundry equipment

4. Examines operational control and pneumatic systems to diagnose problems using proper inspection, testing, and monitoring techniques and safe and proper use of tools, especially for these systems.

5. Perform safe operation methods and procedures in troubleshooting of all the equipment system including steam and chilled water heat transfer system.

6. Inspect, test and performs corrective and preventive maintenance of electrical equipment, lighting, signal, communication and power circuits.

7. Isolates defects in wiring, switches, motors and others electrical equipment using testing instruments such as ammeter, ohmmeter, voltmeter, testing lamps, etc

8. Replace faulty switches, sockets and other elements of electrical systems to include fabrication of electrical control panels.

9. Dismantles electrical machinery and replaces defective electrical or mechanical parts such as gears, brushes, armatures, switches, sockets and other elements of electric system.

10. Ability to establish good working relationships with other technical and maintenance personnel.

11. Perform related duties as required or assigned.

12. Provide solutions, answers questions, and makes recommendations when needed

13. Perform routine administrative duties to support the job requirements (including basic computer skills).

14. Lead or lend support to special project assignments

15. Report any unusual finding or safety hazards immediately to the Chief Engineer or Assistant Chief Engineer.

16. Inspects completed work for conformance with requirements of local building and safety codes.

17. Estimates time and material cost on equipment projects.

18. Requisitions new equipments parts and supplies for maintenance or repair.

19. Applies mastery of skills and serves as resources to others in the resolution of complex problems.

20. Maintain a clean and orderly paint shop containing all necessary tools, parts and materials.

21. Repair and maintain all civil works associate with and relevant to the Hotel Building structures.

22. Repair all furniture and timber fixing or fitting which require carpentry works to be carried out

23. Repair masonry, marbles, floor covering or other such finishing.

24. Repair and replacement the upholstery and carpet

25. Responsible for the provision of accurate logs and records information on the works being repaired / maintained.

26. Attends and participates in all related training programs.

27. Advises Duty Engineers and Supervisors on any material or operational supplies required for the work assigned to him, include anticipating when making the order.

28. Assist in the property safety and energy conservation program.

Environment Sustainability Responsibilities

1. Comply health, safety, security policies of the hotel

2. Having knowledge and ability to support environment friendly operational approach

3. Having knowledge and ability to implement Earth Check principles in his/her scope

Desired profile

Qualifications :

Minimum 2-7 years of experience

Proven experience as a kitchen technician, preferably in a hospitality or commercial setting.

Education - High School diploma or equivalent completion of a technical or trade school program in kitchen is desirable.

Skills:

·  Strong technical knowledge of kitchen and refrigeration equipment.
·  Ability to read and interpret blueprints and technical drawings.
·  Excellent problem-solving and troubleshooting skills.
·  Strong attention to detail and accuracy.
·  Good communication and interpersonal skills.
·  Ability to work independently and as part of a team.
·  Physical stamina and strength to perform manual labor and lift heavy equipment.

Preferred Skills:

·  Certifications: Relevant certifications in kitchen equipment maintenance or refrigeration.
·  Safety Awareness: Knowledge of safety protocols and procedures related to kitchen equipment maintenance.
·  Customer Service: Strong customer service skills to address guest concerns and ensure a positive guest experience.