Information Systems Manager

Job description

· Provides technical assistance, advices to hotel management so as to minimise overhead expenses and maximise productivity in all areas.

· Assist authorised users in relation to operation of the hotel's IS system hardware, various modules and supporting personal computers.
· Coordinates timely repair and return to service any faulty systems or items of equipment.
· Establishes and implements procedures to ensure backup of data in any IS system.
· Rebuilds data corrupted by either hardware or software faults.
· Coordinates the timely handling of any software fault reports or enhancement requests.
· Sets up emergency procedures to continue the operation of the hotel in the event of system failure.
· Provides manuals on the issue of IS systems and incorporates those manuals into the relevant operating procedures of the hotel.
· Establishes necessary security measures to prevent unauthorised access to the IS systems.
· Provides technical assistance to internal and external audit employees.
· Works with Sales and Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose

Desired profile

Qualifications :

Diploma/Graduation