Housekeeping Manager

Job description

Duties and responsibilities related to the Housekeeping Manager role:

· Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organization, and guest satisfaction and feedback
· Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property
· Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels
· Train, coach and mentor the housekeeping team to ensure adherence to cleaning protocols and brand standards
· Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance
· Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences
· Efficiently manage department in line with Hyatt International's Corporate Strategies and brand standard, whilst meeting employee, guest and owner expectations
· Manage all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house non-kitchen areas, as well as the laundry and dry-cleaning operation (hotel linen, uniforms and guest laundry)

Desired profile

Qualifications :

·  Ideally with a university degree or diploma in Hospitality or Tourism management
·  Minimum 2 years work experience as Housekeeping Manager, or Assistant Housekeeping Manager in larger operation
·  Good problem solving, administrative and interpersonal skills are a must