Hostess

Job description

Duties and responsibilities related to the Hostess role:

· Craft memorable experiences for guests while delivering prompt and professional service
· Work collaboratively with colleagues to ensure smooth operation of the event
· Deliver exceptional, personalized service to guests at a variety of events
· Uphold the hotel's reputation for excellence in service and attention to detail
· Familiarise yourself with all menus and special offers, maintaining efficient communication
· Adhere to departmental standard operating procedures to uphold service levels

Desired profile

Qualifications :

·  Ideally with a relevant degree or diploma in Hospitality or Tourism management
·  Minimum 2 years work experience in hotel operations
·  Good customer service, communications and interpersonal skills are a must