Host - Food & Beverage

Job description

About Hyatt House South Melbourne:

At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.

Hyatt House hotels make guests feel genuinely at home with an elevated, spacious and perfectly self-sufficient experience. Hyatt House South Melbourne is part of the mixed-use Oasis Residences, a luxurious and elegant urban sanctuary designed by the renowned Hayball architects. Opening in 2025 with 97 rooms and a mix of den, studio and 1 bedroom suites, Hyatt House South Melbourne will offer living accommodations for longer stays designed to provide guests with all the comforts of home.

Host – Food & Beverage at Hyatt House South Melbourne

An exciting pre-opening opportunity exists for a Host – Food & Beverage to join our team at Hyatt House South Melbourne. This role offers the unique chance to be part of launching the Hyatt House brand in Australia, with the hotel scheduled to open at the beginning of 2025. As the Host - Food & Beverage, you will be working within our Food and Beverage Team to support the in the smooth and efficient running of the day-to-day operations. You will provide exceptional customer service by handling all guest enquiries in a courteous manner, bringing your personality to light, and being your true and authentic self.

· Greet, present menus, take orders, and serve food and beverage items to guests
· Provide personalised and outstanding service to all guests
· Open, set up and close the outlet
· Have a thorough understanding of all food and beverage items on the menu
· Set, clear and reset designated working areas

Desired profile

Qualifications :

Your background:

To be successful in this role you will require the following attributes:

·  Previous Food and Beverage experience in a Hotel or a similar fast-paced environment
·  A current Victorian Responsible Service of Alcohol (RSA) certificate
·  Ability to sell and upsell food and beverage combinations and/or alternatives
·  Exceptional interpersonal, communication and time management skills
·  Ability to problem solve and thrive in a fast-paced environment
·  The flexibility to work on a rotating roster, including weekends and public holidays

Benefits:

Hyatt House employees enjoy, but are not limited to;

·  In house training programs and initiatives
·  Discounted dining in our H Bar & Market
·  Complimentary hot beverages daily
·  Discounted staff parking $12 per day
·  Discounted and complimentary accommodation across Hyatt Hotels worldwide
·  Complimentary laundry for work related items

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt