Head Waiter/Waitress

Job description

· Supervise and coordinate the activities of waitstaff to ensure smooth service.
· Greet guests, take special requests, and ensure high customer satisfaction.
· Train new staff on service standards and restaurant policies.
· Monitor table settings, cleanliness, and compliance with health regulations.
· Handle guest complaints and resolve issues promptly and professionally.

Desired profile

Qualifications :

·  High school diploma or equivalent; hospitality certification is a plus.
·  Proven experience as a head waiter or in a supervisory role in food service.
·  Strong leadership, communication, and organizational skills.
·  Ability to work under pressure and manage a team effectively.
·  Knowledge of food safety standards and fine dining etiquette.