Front Office Team Leader

Job description

About Park Hyatt

Finding luxury in every detail, Park Hyatt hotels provide discerning, affluent business and leisure guests with elegant and luxurious accommodations. Guests of Park Hyatt hotels receive highly attentive personal service in an intimate environment. Located in several of the world's premier destinations, each Park Hyatt hotel is custom designed to combine sophistication with a distinctive regional character.

About the role

Park Hyatt Kyoto is seeking a highly motivated and self-driven Front Office Team Leader to handle customer inquiries both internally and externally via telephone, email, and other channels, while delivering exceptional service.

In this role, you will be responsible for ensuring the efficient operation of the department in alignment with Hyatt International's corporate strategies and brand standards, while also meeting the expectations of employees, guests, and owners.

Qualifications - External

Desired profile

Qualifications :

· - At least 2 years working experience as a bartender in a restaurant or bar (including non-hotel)

· - Great knowledge and skill for Beverage

· - Good problem solving, administrative and interpersonal skills are required

· - Business level in spoken English and ability to communicate in Japanese are essential.

· - Ideally with a relevant degree or diploma in Hospitality or Restaurant Management.

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.

Our values of Empathy, Experimentation, Inclusion, Integrity, Respect and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld, #WorldofHyatt, and Hyatt.com .

If you are looking for a fulfilling career, please apply now.