Front Office - Duty Manager

Job description

About Hyatt Regency Kyoto

ハイアット リージェンシー 京都は、歴史と伝統を今に伝える緑豊かな東山七条に位置しています。​

現代と伝統的な和のホスピタリティが調和した温かく優雅で心地良いホテル運営を目指し、国内外のお客様と地域の皆様に愛されるホテルを目指しています。​​

「ケアの心」をもち、リージェンシーブランドのパーソナリティ「Trustworthy」「Approachable」「Visionary」を育み、私達と一緒に「本物のおもてなし」を創ってくださる方を募集します。

About the Role

Duty Manager (Assistant Manager)

Responsibilities:

· Supervise and oversee all operational aspects of the Front Office department.
· Serve as the responsible leader for Front Office operations.
· Manage and monitor daily operations, including check-in/check-out procedures, guest interactions, and night shifts.
· Foster teamwork and collaboration within the Front Office team.
· Ensure adherence to Hyatt brand standards and corporate strategies.
· Connect with guests to provide exceptional service and enhance their experience.

Position Details:

· Title: Duty Manager (Assistant Manager)
· Employment Type: Full-time (with a 3-month probationary period)
· Location: Kyoto, Japan (Higashiyama district)
· Salary: Competitive (based on experience)
· Benefits: Full social insurance coverage, employee discounts, uniform provided, Hyatt hotel accommodation benefits (after 90 days of employment), and more.
· Working Hours: Shift-based (average of 8 hours per day)
· No smoking indoors (except in designated areas).

Desired profile

Qualifications :

·  Strong teamwork skills.
·  Previous experience in hotel operations.
·  Proficiency in English and Japanese