Food &Beverage - Restaurant Service Staff （Guest Service Staff / Team Leader)

Job description

・To provide all guests with courteous, professional, efficient and flexible service that supports the outlet’s operating concept, brand promise and Hyatt standards.

・To provide exceptional, friendly, courteous and professional guest service at all times.

・To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, informing supervisor when required, to ensure follow through and the problems 　are resolved satisfactorily.

・Planning to be assigned to one of the following restaurants in the hotel.

「French Kitchen」,「The Oak Door」,「Chinaroom」,「Fiorentina」

Desired profile

Qualifications :

・Previous experience as restaurant service staff is preferred.（Team Leader: At least 3 years experience is required. ）