F&B Sales Manager - Park Hyatt Jakarta
Jakarta, Indonesia Sales
Job description
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· Implement the F&B Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures all Food and Beverage outlets.
· Ensure the Sales activities are aligned with the Corporate Marketing Strategy, and the Hotel Actions have been implemented where appropriate.
· Organize and conduct regular F&B Sales meetings and ensure departmental briefings and meetings are effective.
· Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
· Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
· Adheres to all standards, policies, and procedures.
· Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
· Manages group room blocks and meeting space for average to large-sized assigned groups.
· Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
· Uses his/her judgment to integrate current trends in event management and event design.
· Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
· Participates in customer site inspections and assists with the sales process as necessary.
· Performs other duties as assigned to meet business needs.
· Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
Desired profile
Qualifications :
· Indonesian Nationality with a degree in Hospitality or Business Management
· Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
· Previous experience in Luxury Hotel or international experience are advantages
· Strong in leadership and business acumen
· Excellent English communication skills, strong guest service mindset and people management & development skills