F&B Sales Manager - Park Hyatt Jakarta

Job description

·
· Implement the F&B Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures all Food and Beverage outlets.

· Ensure the Sales activities are aligned with the Corporate Marketing Strategy, and the Hotel Actions have been implemented where appropriate.

· Organize and conduct regular F&B Sales meetings and ensure departmental briefings and meetings are effective.

· Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

· Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

· Adheres to all standards, policies, and procedures.

· Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

· Manages group room blocks and meeting space for average to large-sized assigned groups.

· Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.

· Uses his/her judgment to integrate current trends in event management and event design.

· Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

· Participates in customer site inspections and assists with the sales process as necessary.

· Performs other duties as assigned to meet business needs.

· Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.

Desired profile

Qualifications :

·  Indonesian Nationality with a degree in Hospitality or Business Management
·  Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
·  Previous experience in Luxury Hotel or international experience are advantages
·  Strong in leadership and business acumen
·  Excellent English communication skills, strong guest service mindset and people management & development skills