F&B Director - Hotel Dreams Madeira Resort & Spa (Portugal)

Job description

At Hyatt, “We care for people so they can be their best.” This is reflected in our core values: Empathy, Integrity, Respect, Experimentation, and Wellbeing.
Joining us means becoming part of the growing Hyatt family, with over 1,150 hotels in more than 70 countries, and recognized as a Great Place to Work.
Being part of Hyatt means always having the space to be yourself. We are passionate about diversity, equity, and inclusion. Our global teams are a vibrant mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Consider your next career move as a F&B Director at our 5-star hotel in Madeira (Dreams Madeira Resort & Spa Marina).

Your main mission will be: To develop and implement a diverse and attractive food & beverage offering, including themed menus, culinary events, cultural experiences, and gastronomic activities for different audiences, creating memorable experiences for our guests.

Your main responsibilities will include :

· Ensuring the positive performance of all F&B outlets
· Contributing to the recruitment process by participating in staff training and talent retention
· Managing and planning F&B-related events
· Supporting effective interdepartmental communication
· Identifying the training needs within the department
· Monitoring and controlling costs and inventory
· Planning staff schedules and service logistics
· Managing the F&B team in accordance with the hotel's standards and guidelines
· Promoting excellent levels of customer service
· Participating in menu design and product purchasing, always aiming to improve the department
· Identifying guest needs and proactively responding to them
· Establishing targets, KPIs, and procedures
· Fostering team spirit and collaboration
· Ensuring compliance with health and safety regulations

What you'll love about us :

· Competitive compensation package, above local market average
· Meal benefits provided through a meal card
· Free on-site parking for employee convenience
· Opportunities for personal and professional development, with access to continuous training and real growth prospects within the Hyatt group
· Dynamic, inclusive, and collaborative work environment, where talent, initiative, and teamwork are truly valued

Desired profile

Qualifications :

What we expect from you:

·  Strong organizational, communication, and planning skills

·  Proactivity, dynamism, multitasking ability, and good time management
·  Honesty, integrity, and a high sense of responsibility

·  Excellent command of Portuguese, English, and Spanish, with additional knowledge of French, Italian, or German being an asset

·  Proven experience in 4 or 5-star hotels (preferred)

·  Ability to work in a fast-paced and demanding environment with flexibility

·  Availability to work evenings, weekends, and holidays based on event schedules

·  Willingness to reside on Madeira Island, Portugal

·  Proven experience in F&B management

·  Education in F&B management, Culinary Arts, or a related field

·  Proficient computer skills, including MS Office and restaurant management software

·  Strong financial acumen in managing F&B operations

·  Ability to deliver tailor-made service to guests

·  Knowledge of wines and beverages