General Manager

Job description

Grounded in our Purpose to “care for People so they can be their Best,” a Hyatt General Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities. With passion, care, and a strong work ethic, Hyatt General Managers actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.

Desired profile

Qualifications :

Park Hyatt General Managers are the embodiment of the Park Hyatt brand experience and culture as it relates to customers, guests, colleagues and owners.

They are accountable to:

· 
Oversee the overall strategy, performance and profitability of the property, ensuring it is operating with excellence

· 
Align with Hyatt's core values to maximize revenue and profit opportunities and ensure the efficient and effective management of the property asset

· 
With integrity and in alignment to develop talents, lead a diverse team to build the trust of others in all interactions and cultivate a positive guest and colleague experience

· Continuously find ways to improve all areas of the property and remain flexible in rapidly changing environments

· Bring Hyatt's values to life by demonstrating excellence in all aspects of the guest experience and overall performance of the hotel

Qualifications

· 
Degree in Hotel Management or Business School

· 
Experience in luxury hotel management, in a similar caliber property

· 
Understanding of the luxury segment and European landscapes

· 
Fluent in English, intermediate German can be considered

· 
Ability to manage high-profile guests, and multicultural teams

· 
Strong network in the luxury travel industry

· 
Upscale operational management & strategical mind set