F&B Assistant Manager

Job description

We are seeking a skilled Food & Beverage Assistant Manager to assist leading our food & beverage operations with a focus on organization, customer service and cost control. The ideal candidate has worked for an international hotel chain, has experience in assisting to manage a team of about 20 associates in more than 1 outlet and is knowledgeable with HACCP regulations.

Hyatt Centric Murano Venice has 3 Food & Beverage outlets, room service and banqueting facilities. The gourmet Ristorante Osteriva considered the best restaurant on Murano Island, the Laguna side must-go location Caffè Rivalonga and the Spritz & Fizz Cocktail Bar .

Responsibilities:

· Act as a face of the F&B Operations team towards the guests and lead the food & beverage team by example providing courteous customer service.
· Oversee staff scheduling, onboarding, training, and supervision of employees and apprentices.
· Handle guest requests and respond promptly to complaints
· Ensure compliance with all HACCP and safety regulations.
· Assist in budget planning for the food & beverage department and control a cost-efficient food & beverage structure
· Ensure effective collaboration with all relevant departments and participate in meetings and conference calls.

Desired profile

Qualifications :

Qualifications & Skills:

·  Professional experience in a similar role with several outlets or in a junior F&B Manager role in smaller operations
·  Outlet Manager for prestige outlets can also be considered.
·  Ability to work independently with a strong attention to quality
·  Strengths include flexibility, commitment and driving change
·  Open-minded, innovative, and able to contribute new ideas to daily operations
·  Resilient and able to stay calm under pressure
·  Hotel operates the full year but with seasonal differences, having worked in a seasonal environment is a plus
·  English language skills, Good Italian skills are a plus but not mandatory