Event Planner

Job description

Event Planner – Events Department

Grand Hyatt Barcelona

As an Event Planner at Grand Hyatt Barcelona, you will support the Events team in delivering seamless, high‑quality experiences for our group and event clients. From the moment a group is confirmed by Sales until their departure and final billing, you will help coordinate essential logistics, maintain clear communication, and ensure each event reflects the elevated service standards of the Grand Hyatt brand.

Responsibilities

· Coordinate key elements of group and event logistics, including rooming lists, room block monitoring, pick‑up reports, custom menus, and event details.
· Prepare accurate and timely Banquet Event Orders (BEOs) and supporting event documentation to ensure operational teams are aligned.
· Maintain proactive communication with clients during the planning phase, gathering details and supporting a smooth preparation process.
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Assist in organizing VIP arrangements, upgraded accommodations, welcome amenities, and other guest experience elements.

· Collaborate with Banquets, Culinary, Housekeeping, Front Office, and AV teams to ensure event setups and services meet expectations.
· Send Medallia surveys post‑event and assist with gathering feedback to contribute to continuous improvement.
· Assist with event billing by reviewing charges, ensuring accuracy, and supporting timely invoicing.
· Offer flexible support to fellow colleagues and contribute to smooth day‑to‑day operations of the Events Department.
· Uphold Hyatt's commitment to warm, anticipatory, high‑quality service at every stage of the planning cycle.

Desired profile

Qualifications :

Qualifications

·  Fluency in Spanish and English (spoken and written).
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Minimum 3 years of experience in event management within the hotel industry, preferably with the MICE segment.
·  Strong organizational abilities, attention to detail, and excellent administrative skills.
·  Confident, professional communication style with a client‑focused mindset.
·  Proficiency in Microsoft Word and Excel; Opera experience required.
·  Ability to multitask effectively in a fast-paced environment.
·  A proactive, collaborative attitude and a genuine passion for hospitality and service excellence.

What You Will Love About Us:

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Discounts on Hyatt stays not just for you, but also for your family and friends from day one

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50% discount on food and beverages when dining as a guest at selected Hyatt hotels

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Access to the employee cafeteria

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Free access to a comprehensive Wellness Platform focused on mental well-being and personal growth

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Ongoing learning and development opportunities that provide a clear career path and global promotion possibilities across Hyatt hotels

At Hyatt, "We care for people so they can be their best." This is reflected in our values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Well-being. Joining us means becoming part of the Hyatt family, with more than 1,150 hotels in over 70 countries and global recognition as a Great Place to Work. Being part of Hyatt means always having space to be yourself. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Join a team that is making the journey more human. More connected. More sustainable.
Here, every role matters. The opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job — it is a career for people who care.