EAM-Rooms

Job description

1. You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

2. To ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.

3. Ensures that each revenues generating department (e.g. Rooms, Telephone, and Guest Laundry) is operated in line with maximising revenues and profit through up-selling, pricing activities and proper yield management, while delivering on the brand promise.

4. Maximises employee productivity through the use of multi-skill, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

5. Constantly evaluates local, national and international market trends, vendors and other hotel operations to make sure that the hotel's own operations remain competitive and cutting edge.

Desired profile

Qualifications :

1. Ideally with a university degree or diploma in Hospitality or Tourism management.

2. Minimum 2 years work experience as Director of Rooms, or Front Office Manager in larger operation.

3. Good problem solving, administrative and interpersonal skills are a must.