Business Development Executive

Job description

As a result of a growing department, we are looking to increase the sales team with a motivated, results-driven Business Development Executive to work within the Sales & Marketing team to engage their expertise and customer focus to all facets of sales and planning, positioning the hotel as the market leader in the region.

Business Development Executive

· Brand new hotel, opened February 2022, located in south-eastern suburbs of Melbourne
· Permanent Full Time Position
· Leading Global Hotel Brand
· Learning, Development & Career advancement opportunities

About Hyatt Place Melbourne Caribbean Park

At Hyatt Place Melbourne Caribbean Park, our approach is purposeful and uncomplicated, designed with one goal in mind. We help guests get the most out of their stay, so they can get the most out of their lives.

Hyatt Place Melbourne Caribbean Park sets a new standard of accommodation located in the south-eastern suburbs of Melbourne, a mere 27 kilometres from the CBD. Ideally located for business and leisure travellers, the hotel boasts 171 stylish guestrooms, comprising of Archie's Farm Restaurant & Bar, grab-and-go food market, lobby lounge, 24-hour fitness center and flexible event space for up to 150 people.

We look for people who are dynamic, confident and ambitious; people who excel in their role and help others achieve the heights of their own success. Our focus is to put people at the heart of everything we do. We believe in hiring the smile and training and developing the talent to create genuine and caring teams who come to work to have fun.

If you have an inner drive to love what you do – and do it well – then please read on as you're somebody we want within our Hyatt Place team.

About the Role

Reporting to the Director of Sales and Marketing, you will be responsible for maximising total revenue potential for Hyatt Place Melbourne Caribbean Park across assigned market segments. With a focus on relationship building, acquisition of new business, and also the retention and development of existing business, in line with personal business plan goals.

You will focus on providing an extremely high level of professional expertise and customer focus to all acquisitions, retention and development clients which in turn maximises hotel revenue and profitability.

As part of the Sales & Marketing team, you will be a spokesperson and voice-of-brand. You will have a real impact on the growth and evolution of Hyatt Place Melbourne Caribbean Park, working with people who are incredibly motivated and passionate about what they do inside and out.

Benefits

Some of our associate benefits include:

· Complimentary dry cleaning
· Learning & Development opportunities
· Complimentary and discount accommodation at Hyatt properties worldwide

Main Responsibilities

· To manage an agreed portfolio of accounts, allocated according to market segment through reactive sales activities.
· To achieve established monthly revenue and business development targets as set by the Director of Sales
· Attend major travel and trade shows and corporate functions to promote the hotel.
· To showcase Hyatt Place Melbourne Caribbean Park through achieving client entertainment targets as set by the Director of Sales and Marketing.
· To work closely with the Sales team on sales leads to maximise conversion and total hotel revenues. This could involve a combination of both quoting and following up on proposals to ensure maximum conversion potential.
· To work closely with the Director of Sales and Marketing and Hyatt National Sales colleagues to ensure key account retention and development of sales initiatives for prospect business.
· Actively cross-sell Hyatt Place Melbourne Caribbean Park's facilities and other Hyatt properties at all opportunities.
· Actively pursue marketing intelligence and potential business opportunities on an ongoing basis working with the Director of Sales and Marketing and the Sales Team to review key account performance and identify opportunities for revenue development.
· Develop networks with relevant industry sources for site inspections and business leads.
· Be aware of particular requirements, periodic and special events and associated jargon that will influence the activities and efficient servicing of clients.
· To ensure Envision accounts are kept up to date adhering to Hyatt standards at all times, and that the trace system is maintained for efficient servicing and follow up of clients.
· Actively pursue market intelligence and potential business on an ongoing basis (making use of Agency360, Spy Report, media leads and other creative avenues) for revenue development.
· Be fully conversant with Hyatt loyalty programmes and how they affect clients e.g. World of Hyatt
· Be fully versed in all Hyatt Place Melbourne Caribbean Park's facilities and services so as to effectively onsell and upsell all areas.
· To manage an agreed portfolio of accounts, allocated according to market segment.
· To maintain up to date knowledge of competitor products and activities (including their key client base).
· In line with integrated marketing and communication commitments, ensure you project an attitude which incorporates the following:
· courtesy and friendliness
· enthusiasm
· sense of urgency
· customer driven (not operationally)
· flexibility
· imagination
· and ensure we listen to our customers.

Qualifications

· Previous experience in a similar role
· Strong communication and networking skills
· Ability to drive new business and strengthen existing client relationships
· Passion to grow within Hyatt Place Melbourne Caribbean Park and Hyatt Hotels
· Successful time management & organisational skills
· Outstanding written and verbal communication skills

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Hyatt Place Melbourne Caribbean Park, we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to join our team, then we want to hear from you!

Desired profile

Qualifications :

Previous experience in a similar role

Strong communication and networking skills

Ability to drive new business and strengthen existing client relationships

Passion to grow within Hyatt Place Melbourne Caribbean Park and Hyatt Hotels

Successful time management & organisational skills

Outstanding written and verbal communication skills

Previous experience in a similar role

Strong communication and networking skills

Ability to drive new business and strengthen existing client relationships

Passion to grow within Hyatt Place Melbourne Caribbean Park and Hyatt Hotels

Successful time management & organisational skills

Outstanding written and verbal communication skills