Bartender

Job description

Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.

Desired profile

Qualifications :

Main Duties and Responsibilities:

·  To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt’s Values and culture characteristics
·  To follow the Cycle of service of Grand Hyatt Abu Dhabi
·  To follow all skills trained in the departmental core Training
·  Take care of the equipment as if it were your own
·  Know the daily targets and projections
·  Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
·  To be fully conversant with all services, offers, promotions and facilities offered by the hotel
·  Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bar tenders
·  Check dishes and kitchenware for cleanliness and presentation and report any problems, to include par levels as set by the management
·  Adhere to the correct restaurant pathways
·  To alert any potential problems to your direct supervision, where possible before they arise
·  Attend all training where required, having an avid interest in learning and education surrounding their venue and products
·  To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety
·  To carry out any other reasonable duties and responsibilities as assigned
·  Update guest notes 100% i.e. make detailed guest notes after service on each of your own tables
·  To be charismatic and make conversation easily and with an array of people
·  To be driven by achieving a rounded sales experience, using selling skills as trained
·  Able to effectively manage their dedicated working areas and delegate where appropriate
·  Meets sales mix expectations
·  Meets sales and spend forecasts
·  Have a thorough understanding of the local industry
·  Following international and local Bar and Drink trends
·  Closely follow and complete opening and closing procedures and check lists for the bar and obtain a manager signature
·  Serve alcohol responsibly and report any concerns to duty manager immediately