Assistant Front Office Manager, Grand Hyatt Kuala Lumpur

Job description

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Front Office Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Concierge (including parking and the hotel entrance), Communications Centre, Business Centre and Grand Club.

Desired profile

Qualifications :

·  Ideally with a university degree or diploma in Hospitality or Tourism management.
·  Minimum 2 years work experience as Assistant Front Office Manager or Duty Manager in an international luxury hotel.
·  Proficient in using the Opera system, with a strong understanding of its functionalities.
·  Good problem solving, administrative and interpersonal skills are a must.
·  Due to the Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.