Assistant Front Office Manager

Job description

About Park Hyatt
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

The main duties and responsibilities for this role will include the following:

The successful candidate will report directly to the Front Office Manager and will be assisting the Front Office Manager in the efficient and smooth running of the Front Office operations, maintaining harmonious and strong relationships with guests and colleagues.

The candidate will also be responsible for working with the hotel team to maintain the hotel's position as the leading hotel in Sydney by driving customer preference.

In addition, the candidate will have the opportunity to exercise empathy and build emotional connections with our guests and colleagues, and lead, develop and motivate a team of skilled associates who are highly engaged and embody Hyatt's purpose and values.

Desired profile

Qualifications :

·  Exceptional interpersonal and communications skills (with an advanced proficiency of the English language)
·  Excellent time management skills
·  Effective trainer and coach, and able to facilitate at all levels
·  The capability to work both autonomously and as part of a team
·  The ability to create a positive first impression and be able to connect on a human level with others
·  Comprehensive knowledge of business needs, financial reporting and productivity requirements
· 
Previous work experience as a Assistant Front Office Manager or Duty Manager at 5 star hotels or similar environment

Working at Park Hyatt Sydney will include:

·  Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
·  Access to complimentary and discounted Hyatt accommodation worldwide
·  Access to internationally recognised learning and development programs and opportunities
·  Access to an employee assistance program and paid family leave benefits
·  Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through www.careers.hyatt.com