Assistant Executive Housekeeper

Job description

We are looking for Assistant Executive Housekeeper to join our pre-opening team at Hyatt Regency Lagos Ikeja

Expected to open 2026, Ideally situated in the tranquil GRA neighborhood and just minutes from Murtala Muhammed International Airport, Hyatt Regency Lagos Ikeja combines effortless convenience with timeless elegance. Designed with both business and leisure travelers in mind, our welcoming atmosphere invites you to relax, connect, and thrive.

Hyatt Regency hotels and resorts are founded on openness, our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration.

About the role

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, and guest satisfaction in line with Hyatt brand standards. This role supervises housekeeping staff, coordinates daily activities, and ensures efficient departmental operations.

Key Responsibilities

Operational Duties

· Assist in overseeing daily housekeeping operations, including guest rooms, public areas, and back-of-house areas.
· Ensure all rooms and public spaces meet Hyatt cleanliness and presentation standards.
· Conduct regular inspections of guest rooms, corridors, and service areas.
· Monitor room status updates and coordinate with the Front Office for room availability.

Staff Supervision & Training

· Supervise housekeeping team leaders, room attendants, and public area attendants.
· Assist in staff scheduling, duty rosters, and shift planning.
· Train, coach, and mentor team members to maintain high performance.
· Ensure staff compliance with grooming and hygiene standards.

Quality Control & Guest Experience

· Handle guest requests and complaints promptly and professionally.
· Ensure VIP rooms and special requests are prepared according to standards.
· Maintain high levels of guest satisfaction through attention to detail.

Inventory & Cost Control

· Assist in managing housekeeping inventory, linen, and supplies.
· Monitor usage of cleaning materials to control costs.
· Support procurement and stock control processes.

Health, Safety & Compliance

· Ensure compliance with health, safety, and sanitation standards.
· Implement Hyatt policies on fire safety, emergency procedures, and hygiene.
· Conduct regular safety inspections and training.

Administrative Duties

· Maintain housekeeping records, reports, and checklists.
· Assist in budgeting and forecasting for the department.
· Coordinate with maintenance for repairs and upkeep.

Desired profile

Qualifications :

·  Diploma or Degree in Hospitality Management or related field.
·  Minimum of 3–5 years housekeeping experience in a hotel, with at least 1–2 years in a supervisory role.
·  Strong leadership and team management skills.
·  Good communication and interpersonal abilities.
·  Attention to detail and high standards of cleanliness.
·  Knowledge of housekeeping management systems (PMS).
·  Ability to work flexible hours, including weekends and holidays.

Care Connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

·  Long term career growth opportunities
·  A motivated and connected team
·  12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
·  And a company that truly cares

Discover what's next. We look forward to hearing and learning from you.