Senior SRE Support Specialist/ Senior Consultant Specialist

Job description

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant  Specialist.

  In this role, you will:

·  Apply SRE best practices to keep production stable, improve performance and availability of infrastructure and applications.
·  Drive major incident recovery calls with Business and IT stakeholders.
·  Develop automation solutions to improve application resiliency, support functions and reduce toil.
·  Enhance monitoring, alerting and observability solutions to track performance of the application and prevent or proactively identify issue at an early stage.
·  Working with business and other stakeholders to deliver optimal and timely resolutions.
·  Participate and provide useful inputs in architectural and technical design decisions for the Collateral applications. 
·  You build it, you own it mentality.
·  Providing shift coverage (General and UK).

Requirements

To be successful in this role, you should meet the following requirements:

·  Experience on Production Application Support functions preferable with bank domain and ITIL concepts like Incident, Change and Problem management etc.
·  Experience with DevOps Tooling like Jira, confluence, Ansible etc. and working on CI/CD tools like GIT, Jenkins, Ansible or similar tools.
·  Experience with Monitoring and alerting solution based on Telegraf, Influx, Grafana and Kapacitor stack or similar.
·  Exposure to log aggregation tools like Grafana Loki, Splunk.
·  Familiar with Infrastructure management on Unix, Windows, and Databases. Troubleshooting and fixing application issues.
·  Experience performing of DR exercise related tasks for the application.
·  Experience with Cloud and support in migration of existing / new load to IKP (Internal Kubernetes Platform) / GCP (Google Cloud Platform). Awareness of technologies such as Cognos, MQ, etc.
·  Experience with Micro-service-based architecture and supporting infrastructure.
·  Experience of Unix, Oracle SQL and PL/SQL, core Java, Python or similar. 
·  Analyze and fix code causing performance issues / affecting resiliency.
·  Excellent written and verbal communication skills, ability to translate technical details into easily understood and consumable data/reports.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

  HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

  Issued by – HSBC Software Development India