Senior Risk Culture and Conduct Manager

Job description

Job description

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

In this role, you will report to Head of Conduct, Culture and Customer Fairness, within the Wealth & Personal Banking (‘WPB’). The role will see you drive a positive Risk Culture across the Business by using management information, data and technology to provide oversight of current and emerging Conduct and Culture Risks. The role is pivotal in leading the WPB Risk Culture Program in conjunction with entity teams, including engagement with subject matter experts and Risk Stewards to ensure compliant outcomes.

Your main responsibilities will include:

·  Maintain up to date knowledge of conduct risk requirements, industry best practice, and developments 
·  Develop and maintain risk reports and papers on Conduct and Culture for senior executives including actionable information to create a strong risk culture
·  Review compliance against the Group Conduct Risk Framework and Principles 
·  Writing and presenting Conduct and Culture Risk assurance reports, including findings and recommendations from themed and targeted reviews 
·  Provide support in driving the success of WPB Risk Culture initiatives more broadly, aligned with data and analytics uplift activities
·  Support applicable non-financial risk activities including risk assessment, root cause analysis, identification of control gaps, issues and incident management
·  Liase with Global and Regional Teams to drive local initiatives/ working groups around Risk Culture and Conduct

Requirements

To be successful in this role, you will need:

·  Bachelor’s degree in a Finance and/or business-related field
·  Proven experience working in Risk Culture and/or knowledge, and associated methodologies to be able to support and influence at a senior level 
·  A very strong change delivery track record in large global organizations.  Demonstrated record of delivering large programmes of work
·  Have excellent communication skills to be able to build relationships with key internal & external stakeholders and be able to sell a strategy and vision
·  Exceptional attention to detail and accuracy and organizational skills 
·  Prioritisation and time management skills with ability to manage multiple tasks simultaneously 
·  Risk Management experience in financial services is desirable

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia –  https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.  Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.