Senior Risk and Control Manager
Bristol (City of Bristol) Sales
Job description
Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
The UK Customer Propositions & Marketing function (CP&M) is focused on supporting the strategic and revenue growth priorities of the Bank by delivering Fair outcomes for customers. The function focuses on understanding customers and the identification, development and execution of marketing strategies, campaigns and activities that support and strengthen the brand, drive revenue and increase customer value and satisfaction in order to meet agreed targets and objectives at market level.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
As part of the Bank’s Risk Framework and within the role’s SMR responsibilities, the Head of Customer Propositions & Marketing UK is required to ensure Marketing Risk & Controls are fit-for-purpose to manage business risk. To support this role, we have an exciting new opening for a Senior Risk & Control Manager. You will be responsible for managing all risk and control operational matters, through appropriate stakeholder engagement & management and through ensuring the education and communication of Non Financial Risk frameworks across the UK CP&M team.
In this role you will:
· Manage, co-ordinate and administrate CP&M risk & control and Control Testing framework.
· Attendance at Governance forums . Lead monthly T2 risk governance meeting for CP&M.
· Continual assessment of the available MI/data, providing recommendations for improvement and identifying gaps in reported performance.
· Provide best practice, identifying and using new and creative methods of communication to maximise engagement from the Marketing Leadership Team and other key stakeholders
· Ensure that the Marketing team operates in a consistent and compliant manner by co-ordinating governance and operational management issues, ensuring adherence to Global Standards and relevant FIMs
· Lead the CP&M Risk & Control team.
Requirements
To be successful in this role you should meet the following requirements:
· A record of success and aptitude in the area of Risk & Controls within a marketing function
· Ideally experience within Banking but experience in a highly regulated environment is a must
· Demonstrable experience as a people manager
· Communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
· Build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
· Interpret complex MI to make this user friendly for senior leaders
· Ability to challenge the status quo and embrace change
This role is based in Birmingham, Bristol, Leeds, Sheffield or Whitely in a hybrid model
Opening up a world of opportunity
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500