Senior Program Manager [12M FTC]

Job description

Job description

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

The successful candidate will fit into our Transformational team working on our New Payments Platform (NPP) and Open Banking (OB) platforms. Experience with Core Banking and HSBC Corporate (finance, risk and compliance) process and system change is a must. You should have a rich history of both business and technology program delivery, ideally with significant recent experience in global transformation within HSBC’s environment thus able to hit the ground running and navigate HSBC’s Group structures, processes, and objectives, while delivering on the purpose, values, culture and fundamentals of our global transformation agenda. 

Responsibilities:

·  Oversees the development of a well-defined program plan. Coordinates planning across multiple Project Managers and delivery partner teams.
·  Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk.
·  Working with Delivery Directors / Programme Directors / Senior Programme Managers obtains buy-in, collaborates and influences senior management stakeholders for all key programme plans, commitments and changes.
·  Proactively determine, analyse and identify performance metrics and measurements and dictates improvement plans to track and drive on time delivery and adherence to budget.
·  Actively manages and co-ordinates the programme plan/roadmap, handling changes as they arise and keeping stakeholders focused on the agreed change outcomes and benefits
·  Baselines the plan requirements, designs, budget and scope during Programme Definition. Manages changes through the change control process.
·  Challenges and intervenes where there is scope creep, budget overrun, plan slippage and benefits.
·  Obtain sponsor and stakeholder sign-off for deliverables, formally close programme, assess stakeholder satisfaction and capture feedback.
·  Captures key learns from each programme and feeds back into Global Transformation methodologies and best practice

Requirements

Requirements:

·  Significant experience and deep understanding of the New Payments Platform including the Regulations and Procedures within the HSBC environment
·  Detailed understanding of Open Banking and the CDR regulations and standards
·  Major program implementation experience including technology change and delivery or other Regulatory delivery experience – ideally within the HSBC environment
·  Highly experienced in both technology and business process project and program delivery with a transformation lens tying both worlds together
·  Regulated industry experience – either HSBC or big 4 bank highly desirable
·  System and Process project delivery experience
·  Excellent understanding of HSBC’s Business Transformation Frameworks, Agile methodologies and best practice techniques
·  A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation
·  Outstanding understanding of HSBC Group structures, processes and objectives
·  Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
Understanding of the delivery organisations within HSBC – global mindset, understanding of delivery partners etc.

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia –  https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.  Please note that HSBC will we never communicate to applicants via non-HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.