Senior Control Manager, Framework and Analysis

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Control Manager, Framework & Analysis

Principal responsibilities

Drive effective design of material operational controls by

·  Working with businesses and functions to review and critique front-to-back processes and controls . Ensuring risk and control standards (including the CCO Control Design Principles) are incorporated in the design of new processes.
·  Monitoring and analysing control measures to form opinions on the control environment.  Ensuring effective and efficient balance of control effectiveness measures (including Risk & Control Assessments, Key Risk Indicators, test approaches, reviews, audits and judgment based attestations). Analysing root cause of incidents and errors.
·  Performing risk assessment deep dives initiated by trigger events such as internal and external incidents.
·  Identify emerging risks and potential operational incidents by:- Developing indicators that, for instance, predict the impact of known risk triggers. Applying knowledge of control failings in other operational processes, locations etc in identifying similar control weaknesses across other locations. Build effective relationships with key stakeholders across CCO Operations, DCOO and Procurement and leverage these relationships to: Ensure that controls advice and guidance from CCO is welcomed and acted upon by stakeholders.
·  Ensure that change activity (such as process, operating model and system changes) incorporates control requirements from the initial design onwards.Ensure control remediation activities are robust, complete and sustainable.
·  Provide effective and insightful challenge. Ensure adherence to the Enterprise Risk Management Framework and operational risk policies
·  Build effective relationships with key stakeholders within 2nd line of defence and leverage these relationships to contribute to proposed Risk and Compliance policy and framework for the Business or Function. Develop and agree an agenda for CCO Operations, DCOO and Procurement that balances the priorities across all stakeholder groups at a country, regional and global level.
·  Ensure that CCO has a robust control environment and a strong risk culture through:Ensuring Control Owners within Operations, DCOO and Procurement fully understand their responsibilities and are motivated and focussed on executing these responsibilities on a daily basis.Working with Control Owners to ensure compliance with the risk policies and control standards.Working with all lines of defence to influence the definition of group policies and control standards . Ensuring the control framework enforces policy standards

Requirements

·  Clear understanding of operational risk and how it is managed
·  Knowledge of large scale business processes (within banking or other industries) and the risks inherent in these processes
·  Intellectually curious and inquisitive. Able to analyse and interpret complex and varied information to generate insight – and then use this insight to develop concise and actionable conclusions and recommendations. Able to develop creative solutions to difficult problems
·  Able to pro-actively identify and resolve issues with minimal supervision. Strong relationship management, collaboration and influencing skills with experience of positive, challenging interactions with senior management.Strong written and verbal communication skills: ability to present complex issues simply and concisely,
·  Able to build productive working relationships with colleagues from different cultures and backgrounds and operate effectively within a globally dispersed team operating in different time zones.Able to drive and successfully deliver multiple, wide-ranging priorities, often under stringent time pressures in a dynamic environment. Able to influence others; able to build and led build transient informal teams to solve specific issue
·  Detailed understanding of broad operation activity and the regulatory environment in which Operations, DCOO and Procurement have to operate. Controls associated with Financial Accounting, Balance Sheet Substantiation, SOX Requirements.
·  Knowledge of retail banking, commercial banking and investment banking products and services. Understanding of risk and control frameworks and risk polices. Knowledge of best practice in risk management. Operating effectively in a complex, global organization. Experience of managing operational risk. Experience of designing and implementing process controls
·  Process design and/or process reengineering skills. Expertise in risk and control reporting – especially in defining and measuring leading risk indicators

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

 

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