Retail Banking Technology CTO

Job description

Job description

Some careers have more impact than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Retail Banking Technology CTO.  

Department Background:

The Retail Banking [RB] Technology CTO is responsible for providing leadership to the RB Technology aligned Infrastructure, Cloud and DevOps teams whilst ensuring effective Management & Technology Controls compliance of RB Technology related services. 

The Opportunity:

·  The person in this role will be commercially astute, an excellent communicator and able to partner strongly with executive level business stakeholders (Managing Directors and their teams). They will work with business leaders to define technology strategies, create new solutions and drive a culture of continuous improvement. They will also be partnering with other DBS and IT counterparts, at various executive levels of the organisation including in-country leadership (CEO, COO, CIO)
·  This role will work collaboratively with the Central CTO team, strengthening partnerships, ensuring alignment, and enabling RB Technology business success

What you’ll do:

·  Drive the DevOps strategy in RB Technology, seeking opportunities to share DevOps platforms, tools, techniques, etc.
·  Develop, execute & evolve the technology strategy for on-prem and external cloud infrastructure for RB Technology in line with the central CTO strategy.
·  Engage with teams across RB Technology to ensure that technology solutions are agile, secure, scalable, and highly available, in accordance with our goals for and Group IT’s ‘Digital Acceleration Programme’
·  Proactively gather feedback from engineering teams in RB Technology to understand how the CTO organization can best support their successful delivery at pace.
·  Ensure that technology teams are well-equipped to deliver high-quality services, providing training and development opportunities where required. Collaborate with business leaders and stakeholders to understand their technology needs and translate those needs into actionable technology roadmaps.
·  Stay abreast of industry trends and emerging technologies and make recommendations for their adoption where relevant. Foster a culture of experimentation, innovation & continuous improvement across IT.
·  Manage relationships with key technology vendors and partners, with a clear commercial lens. Lead the RB Technology CTO organization to successful delivery of business outcomes.
·  Strong commercial awareness looking for ways to drive down RTB costs through automation, less TOIL and efficient use of Infrastructure.
·  Promote the Net Zero strategy for CTO embedding best practices and consistency across the organization.
·  Drive Technology Risk & Control agenda in RB Technology to ensure compliance with Regulators.
·  Work with Regional CTO leaders to capture regional business requirements whilst ensuring global consistency. Manage the associated budget, with ongoing focus on personnel, vendor, and capital expenditures.
·  Build strong working relationships with Product Lines and business leaders in WPB IT to ensure teams meet expectations and contribute to achievement of business goals. Support and facilitate innovative and experimental software development work to test new ideas, within bounded cost and time frames.
·  Provide leadership, vision, and direction for the RB Technology CTO organisation. Work with product management leadership to design, manage, and/or execute product roadmaps. Line Management and leadership of a small team.
·  Manage talent, playing a key role in performance management and compensation processes, role and competency definition, and diversity, equity, and inclusion initiatives.
·  Partner with CTO HR to create learning and development opportunities aligned to the organisation’s skill and capability needs, and to provide rewarding career paths for software Enablement staff.
·  Facilitate collaboration and partnership across teams and stakeholders.
·  Build and maintain the broad and diverse set of skills required to run the RB Technology CTO Practice. Establish a robust communication and support mechanism across CTO, Technology and Business teams
·  Ensure there is a strong colleague development framework in place including succession planning, diversity balance, nurturing, coaching, skills development and career progression . Proven industry experience of running a CTO team including processes, technologies, challenges, strategy
·  Expertise in Strategy, Business Planning, Governance and Stakeholder Management. Knowledge of technology and technology trends, and the ability to provide technology consultancy to senior business heads
·  Established industry relationships with Executives at large technology vendors
·  Experience in planning and managing significant expenditure in a complex organisation. This role will operate in a global transformation capacity and will require detailed understanding of all business areas across the bank and relevant technology domains.
·  The role will be responsible for developing thought leadership and best practice, including engagement with vendors / third parties. Ability to work across cultures and all locations in a complex, matrix organization.

Requirements

What you will need to succeed in the role:

·  Proven experience as a CTO in a banking or financial services organization.
·  Ensure that technology teams are well-equipped to deliver high-quality services, providing training and development opportunities where required.
·  Hands on Engineering background and should be able to work in complex environment.
·  Build and maintain the broad and diverse set of skills required to run the RB Technology CTO Practice.
·  DevOps ways of working, Tech stack - Java, Oracle, on-prem and external cloud infrastructure.
·  Strong technical knowledge of relevant technologies and DevOps ways of working.
·  Develop, execute & evolve the technology strategy for on-prem and external cloud infrastructure for RB Technology in line with the central CTO strategy.
·  People Manager role with a team size of 15-20 individuals. Collaborate with business leaders and stakeholders to understand their technology needs and translate those needs into actionable technology roadmaps
·  Excellent leadership and team management skills, with the ability to motivate and inspire teams to achieve their goals.
·  Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders. Strong external vendor management skills and excellent people management skills
·  Ability to analyze complex technical and business problems and develop effective solutions. Able to manage a variety of senior stakeholder relationships and develop a trusting working relationship with them.
·  Demonstrable success in understanding and delivering towards customer needs in large, global, complex organisations.
·  Ability to work in an unstructured and changing environment. Influence teams to think "outside" the box and look at solutions / approaches outside traditional comfort zones.
·  Good business sense and commercial acumen. Strong drive to get things done and work in an environment with many moving parts but still find a way forward. Ability to continually question and reduce costs.
·  Leading and directing executive and non-executive work groups and effecting change through people. Managing operational functions, directing process re-engineering and efficiency exercises.
·  Strong ability to balance risks vs rewards and maximizing the cost effectiveness and profitability for the business. Respectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe

 

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

 HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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***Issued By HSBC Technology (India) Private LTD***