Product Manager, Global Money & Payments

Job description

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees

We are currently seeking an experienced individual to join the product team in the role of Product Manager, Global Money and Payments CIIOM .

Made up of 2 brands, servicing international expatriate clients (HSBC Expat) and local customers across the Channel Islands and Isle of Man, the CIIOM business is today responsible for over 150k customers. As a strategic provider of liquidity for the non-ring fenced bank, as well as being recognised as a priority international market within the global WPB strategy, the CIIOM business is at a critical point in its growth story. .

In this role you will:

·          Driving the development and launch of new Global Money and Card product infrastructure, systems, projects and initiatives, in order to grow key market segments and achieve business growth objectives.

·          Support the strategic vision, delivery and ongoing commercialisation of new propositions.

·          Work with colleagues in the Group FX and Payments Value stream on strategic deliverables and updates for our market for Global Money.

·          Driving product and proposition development, pricing, retention, service, communication and product management across both Expat and Domestic brands. 

·          Ensure that products and services are designed and implemented in line with the letter and spirit of regulation to ensure world class management of Conduct Risk.

·          Partner with Risk colleagues to identify opportunities to support growth through controlled policy expansion.

·          Drive streamlining activity to deliver better, more efficient products and services, engaging business partners across multiple supporting functions to deliver better journeys and fair outcomes for customers. 

·          Establish a close working relationship with stakeholders and delivery partners, actively managing dependencies between teams and other projects and programs.

·          Ensure that all FX and Transactional Banking policies and processes are fair, compliant, customer-centric and commercially sustainable across all stages of the customer life cycle.

·          Leverage the digital development agenda to support new business origination and customer journey optimisation.

Requirements

To be successful in this role you should meet the following requirements:

·          Experience within Product Management, Product and Proposition Development and/or Project Management

·          Proven strategic development abilities

·          Experience or understanding of the challenges of a cross-border, international distribution model

·          Experience in development and implementation of policy and procedures

·          Strong analytical, planning, organisational and time management skills

·          Strong numerical and analytical skills with a strong emphasis on problem solving and strategic thinking

·          Customer focused individual

·          Excellent interpersonal and communication skills, with particular emphasis on stakeholder management, influencing and negotiating at all levels.

This role will be based in Jersey.

For further details and application information please click “Apply”

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Email: hsbc.recruitment@hsbc.com Telephone: +44 207 832 8500