Officer, Business Support (15 months fixed term contract) - Digital Business Services

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Officer, Business Support (15 months fixed term contract) . The role provides full secretarial & administrative works/ coordinator/ consolidator/ departmental support to the team, employees or groups within the organization, may support a single party or multiple parties. 

Principal Responsibilities

·  Handle administrative/office work and support the administrative/office work for team members
·  Invoice settlement, Fusion handling, follow up the invoice with various teams/departments, etc 
·  Provide office administrative/office support for Pension Admin and ad hoc office administrative tasks as requested 
·  To assist staff engagement activities, exchange/focus group, events, services and managing supplies - assist to deliver and distribute fruit/soups/snacks/food etc. for Pension Admin
·  Handle review exercises for Pension Administration
·  Handle enquiries from GSC, Pension Admin and other departments
·  Tasks related to mailing/document/cheque delivery
·  Handling incoming/outgoing/registered mails and courier packages
·  Register of incoming mails
·  Sorting mails from Post Office
·  Daily rounds across Pension Admin/HBT mailroom for mails collection & delivery
·  Internal mails circulation
·  Collect/deliver CPC bags/documents. Deliver diskettes/reports
·  Collect cheques & bounced CQ from lock box and diskettes from Autopay
·  Coordinate with DHL for the ad hoc courier collection service including contact DHL
·  Handling both inbound and outbound cheques
·  Filled in cheque slips and scan cheques
·  Manage refreshment and snacks as required
·  Stock take for copy paper replenishment
·  Perform facilities setup or meeting room setting and related arrangement
·  Required to take heavy stuff during the work process 
·  Support office relocation project, if any
·  Clear the daily tasks in a timely manner and to meet the tight deadline

Requirements

·  Good writing skill in both English and Chinese 
·  Good in mathematics
·  Experience in banking acquiring business is an advantage
·  To be a good team player with excellent interpersonal, collaboration, presentation and influencing skills
·  Good time management
·  Strong business acumen and analytical mindset with good problem solving and decision making
·  An ability to work independently in a dynamic and challenging work environment
·  Willing to take and accomplish ad hoc tasks with quality
·  Proficiency in using Excel (including vlookup), Word and Access, PowerPoint 
·  Good analytical mindset when handling a lot of figures and data

You’ll achieve more when you join HSBC. 

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.