Manager, Medical Services (Data Analytics & Reporting) - HSBC Life

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realize the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Manager, Medical Services (Data Analytics & Reporting)

Principal Responsibilities

·  MIS Reporting: Develop and maintain regular MIS reports for management, providing actionable insights and recommendations in a timely & accurate manner
·  Trend Analysis: Collect, Analyze, interpret large sets of Employee Benefits (EB) & VHIS Claims data and identify trends, patters & insights for cost savings & FWA (Fraud, waste and Abuse) detection/prevention on regular intervals
·  Automation & efficiency: Review reporting and data preparation accuracy and develop automation to improve the turn around time of report generation
·  Dashboards & Visualization: Create & maintain business scorecards through visualization tools such as QlikView & Power BI to support decision making process
·  Support cross functions: Handle data queries from internal teams by providing additional analysis & insights
·  Compliance & Standards: Ensure all data analytics and reporting activities adhere to relevant regulations & standards
·  Collaborate with business stakeholders, internal & external technology teams, data teams to build Machine learning & AI capabilities which will aid business in cost savings & FWA detection
·  Annual Papers: Ability to write, collaborate and publish internal & external papers on Claims deep dives, trend analysis, medical inflation and other relevant topics on Medical claims
·  Collaborate with medical community and the insurance industry in order to generate meaningful insights from industry
·  Perform other responsibilities and duties periodically assigned by line manager to drive business requirements

Requirements

·  Bachelor’s degree in Data Science, Statistics, Computer Science, Business analytics or related field. A master’s degree is a plus
·  At least 2-3 years of experience in data analysis & reporting in insurance industry preferably in medical claims
·  Proficiency in Python, Excel (including Pivot tables, macros, complex formulas), Power Point  is required
·  Experience in visualisation tools such as Power BI, Tableau, QlikView. Knowledge in QlikView is preferable
·  Strong analytics skills with ability to extract, collect, analyse data with speed and accuracy
·  Excellent skills in data story telling & articulate insights to management
·  Effective communication and interpersonal skills, with excellent relationship building and stakeholder management skills
·  Good command of written and spoken English. Mandarin or Cantonese is preferred
·  Ability to effectively prioritise & execute tasks while under pressure
·  Results orientated, self-directed and motivated change leader. Ability to work effectively in a multinational, highly matrixed environment

You’ll achieve more when you join HSBC. 
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBCLIFE2024