Implementation Manager, Global Trade Solutions - Commercial Banking

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Trade Solutions comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.

We are currently seeking a high calibre professional to join our team as an Implementation Manager.

Principal Responsibilities

·  Responsible for ensuring that suppliers understand the benefits of Supply Chain Finance and enrolling into the program. If required, be able to provide detailed working capital analysis of suppliers to ensure that the benefits of the programme are understood by the suppliers
·  Represent HSBC’s Supply Chain Finance programme at supplier conferences or events as organized by the bank or by the buyers
·  Be responsible for all sales, technical, practical support and training to Suppliers as part of the end-to-end enrolment journey
·  Regular liaison with internal stakeholders including BDM’s, Product and Global and Regional Heads of Solution Implementation to analyze Supplier Onboarding strategies and utilisation
·  Support clients, suppliers and internal stakeholders with appropriate marketing materials
·  Provide full operational analysis, data analysis, presentation and general support to Management, as required
·  Create reports and on-boarding plans as required and provide analysis of data for, but not exclusive to MI and P&L of Supplier Onboarding 
·  Manage and control project actions.  Manage operational tasks as required
·  Collaborate with stakeholders including Commercial Banking Marketing, Compliance and Legal to present appropriate and compliant material for external use
·  Acts as a role model for HSBC Group’s Values and behaviours, supporting colleagues and customers to deliver superior customer service through these values
·  Timely completion of mandatory compliance, risk and regulatory learning modules

Requirements

·  Solid experience in working in client-facing roles
·  Solid experience in marketing and sales, especially within the MME/Business Banking segments
·  Relevant experience in driving customer excellence
·  Excellent planning and organisational skills with experience of working under pressure
·  Excellent interpersonal, written and verbal communication skills
·  Experience in Global Trade Solutions system and experience of working in the Trade and RF industry/business
·  Experience in or working with client experience, communications and Project management would be beneficial
·  Fluency in Mandarin and English
·  Strong attention to detail and presentation preparation

You’ll achieve more when you join HSBC. 
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.