Employee Relations Jr Analyst

Job description

Job description

Role purpose 

Provide support to Employee Relations team to carry out tasks such asInvestigation proccess - disseminating information, drafting presentations and documents file and document management and being responsible for Triage process to ensure alignment to internal and external policies.

Main activities

·  Responsible for Triage: analysis, classification, evaluation and risk rating of cases reported by employees
·  Investigation end-to-end of cases reported by collaborators related to: Bullying, Harassment, Discrimination, Bad Practices and other via Interviews, Climate Surveys Labor & conflict resolution between employees.
·  Provide case resolutions and inform main stakeholders to define and apply sanctions to reported employees, according to HSBC & regulator policies.
·  Platform management (Sharepoints, Service Now, People Soft).
·  Executive reports and presentations, information management and KPIs
·  Audits and monitoring at a documentary level.
·  Paticipate at Anti-Bullying Training for Managers
·  Provide assessment for cultural media-contents
·  Preparation and documentation of internal processes.
·  Translation of documents from English to Spanish (internal policies and processes)

Requirements

·  Fluent English & Spanish
·  Bachelor Degree in Administration, Psychology, Law or similar
·  Desirable skills: communication, organization, teamwork

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.