Associate Corporate Relationship Manager – Corporate

Job description

Job description

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 

HSBC serves millions of small, medium-sized and middle-market enterprises, providing customers with a full range of banking services including multi-currency business accounts, payments and cash management, wealth management and insurance, and global trade and receivables finance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Business Specialists providing local support and advice in over 60 countries and territories, HSBC helps customers make the most of opportunities for their businesses.

 

We are now inviting qualified individuals to join this team in the role of Associate Corporate Relationship Manager, Corporate, Thailand.

 

 

Principal Accountabilities:

·         Work with Relationship Managers to grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers

·         Work collaboratively with other global businesses, product and sector partners to identify opportunities to connect customers to opportunities and strengthen the relationship

·         Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment

·         Deliver a high quality service by owning customer engagement, striving for excellence in all interactions with existing and prospective customers or other professionals, and always acting according to the highest professional standards

·         Establish an effective working relationship with Risk in order to validate the accuracy of the customer risk profile, and ensure sustainable asset growth

·         Ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements

·         Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

·         Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment

·         Keep abreast of external factors influencing international business, economic, cultural, geographical, procedural and regulatory requirements

 

Requirements

·         Experience in banking industry, especially in Corporate/Commercial Banking Department or as Associate Relationship Manager

·         Credit and analytical skills would be an advantage

·         Knowledge of banking products and internal HSBC systems would be an advantage

·         Excellent interpersonal skills with consultative selling approach and good presentation skills

·         Possession of a positive attitude to customer-service handling

·         Command of both spoken and written English