Associate Director, Cybersecurity Specialist

Job description

Job description

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Cybersecurity Specialist

Business: Cybersecurity

Principal responsibilities

- Service Delivery Oversight: Manage the end-to-end delivery of cybersecurity services, ensuring SLAs, KPIs, and quality standards are met consistently.
- Reporting & Metrics: Design, develop, and present detailed cybersecurity performance reports and dashboards using PowerBI, providing actionable insights to leadership and stakeholders.
- Data Analysis: Leverage tools like PowerBI and BitSight to analyse cybersecurity data (e.g., risk scores, incident trends, compliance metrics), identifying areas for improvement and supporting decision-making.
- Third-Party Management: Oversee relationships with external vendors and service providers, ensuring compliance with cybersecurity standards, contract terms, and risk management protocols.
- Staff Management: Lead, mentor, and manage a team of cybersecurity professionals, fostering a high-performing, collaborative culture while ensuring resource allocation aligns with project demands.
- Tool Utilization: Drive operational efficiency using ServiceNow for workflow management, SureCloud for risk and compliance tracking, PowerBI for data visualization, and BitSight for third-party risk monitoring.
- Process Improvement: Identify opportunities to optimize cybersecurity processes, implementing best practices to enhance service delivery and reduce operational risks.
- Stakeholder Engagement: Act as the primary point of contact for internal teams, senior leadership, and third-party partners, ensuring clear communication and alignment on service expectations.
- Risk & Compliance: Ensure services comply with regulatory frameworks (e.g., GDPR, ISO 27001, NIST) and organizational policies, using data-driven insights to maintain audit readiness.
- Project Coordination: Collaborate with project teams to support the rollout of new cybersecurity initiatives, ensuring seamless integration into service delivery operations.

Requirements

 Minimum bachelor’s degree on Information Security.
- Minimum of 10 years of experience in cybersecurity operations or service delivery management and 5 years of experience on Third Party Security Assessment.
- Proven expertise in reporting and data analysis, with a focus on cybersecurity metrics and trends.
- Demonstrated experience managing third-party vendors and assessing associated risks.
- At least 1-3 years of staff management experience, leading teams in a technical or cybersecurity environment.
- Firsthand experience with ServiceNow (workflow/ITSM), SureCloud (GRC), PowerBI (data visualization), and BitSight (third-party risk management).

Required Skills
- Strong analytical skills with the ability to interpret complex data and translate it into meaningful reports and recommendations.
- Proficiency in cybersecurity tools and platforms, with a deep understanding of their application in service delivery.
- Excellent leadership and people management skills, with a track record of building effective teams.
- Exceptional communication skills, capable of engaging technical and non-technical stakeholders effectively.
- Excellent ability to prepare and deliver presentations in English.
- Knowledge of ITIL or similar service management frameworks is a plus. Excellent communication and facilitation skills, with the ability to influence and manage diverse stakeholders.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Available to work in flexible hours with global teams in different time zones.
- Language(s):  fluent English written and spoken.

Nice to have：

• Relevant Cybersecurity certifications or knowledge is a plus.

HSBCVZ/GZ*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. 

You’ll achieve more when you join HSBC. 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***