Senior Cluster Revenue Manager RMCC MEA

Job description

Position Summary  

The Senior Cluster Revenue Manager position will have a team of 8 to 10 Cluster Revenue Managers/Revenue Executives responsible for executing Hilton’s commercial strategy across a portfolio of over 20 hotels across Middle East & Africa. The role is responsible for overseeing the commercial performance of hotels within a team whilst demonstrating strong leadership and people skills to support a large team of Cluster Revenue Managers and Revenue Executives, with varying levels of experience, to deliver commercial excellence and to support their personal development and career growth. 

Why join us at the Revenue Management Consolidated Centre (RMCC) Dubai?  

•    Are you ready to drive commercial success across a large portfolio of hotels at a leading hospitality group?

•    Leadership Opportunity: Oversee a large team and manage a portfolio of 20+ hotels.

•    Award-Winning Culture: Hilton was awarded #1 Great Place to Work in 2024.

•    Diverse Team: Working with colleagues in a multicultural environment supporting hotels across our Middle East & Africa portfolio

•    Career Growth: Enjoy strong, long-term career opportunities within revenue management, Hilton’s corporate environment, or hotel-based roles worldwide.

•    Competitive Rewards: Earn a competitive salary and rewards package, including access to amazing hotel discounts.

•    Sustainability Commitment: Contribute to our proven commitment to sustainability, driving responsible travel, and creating a positive environmental and social impact. 

What will I be doing?  

As a key leader in our Revenue Management Consolidated Centre (RMCC), you’ll be responsible for revenue management across a portfolio of hotels in the Middle East & Africa. You’ll lead a team of top-tier Cluster Revenue Managers and Revenue Executives, working closely with regional and senior leaders to maximise revenue, market share, and profitability by developing a strong, commercially minded and talented team of individuals. You will be part of the RMCC Dubai leadership team, working closely to innovate, inspire, and evolve RMCC Dubai to greater heights. Project work as part of the centre’s evolution is a key part of the Senior Cluster Manager’s role. 

Key Responsibilities

·  Build and coach a high-performing team of Cluster Revenue Managers and Revenue Executives
·  Ensure pricing strategies are commercially sound and supported by analysis and reporting.
·  Maintain regular communication with the hotel and above-hotel commercial teams to support commercial success
·  Work regularly with other functions and partners to ensure we surpass the expectations of our customers, owners, and shareholders.
·  Drive innovation by successfully implementing new tools, systems, and processes.




What will I be doing?

As a key leader in our Revenue Management Consolidated Centre (RMCC), you’ll be responsible for revenue management across a portfolio of hotels in the Middle East & Africa. You’ll lead a team of top-tier Cluster Revenue Managers and Revenue Executives, working closely with regional and senior leaders to maximise revenue, market share, and profitability by developing a strong, commercially minded and talented team of individuals. You will be part of the RMCC Dubai leadership team, working closely to innovate, inspire, and evolve RMCC Dubai to greater heights. Project work as part of the centre’s evolution is a key part of the Senior Cluster Manager’s role. 

  Key Responsibilities

·  Build and coach a high-performing team of Cluster Revenue Managers and Revenue Executives
·  Ensure pricing strategies are commercially sound and supported by analysis and reporting.
·  Maintain regular communication with the hotel and above-hotel commercial teams to support commercial success
·  Work regularly with other functions and partners to ensure we surpass the expectations of our customers, owners, and shareholders.
·  Drive innovation by successfully implementing new tools, systems, and processes.

  What are we looking for?

·  A strong background in commercial Revenue Management, Yield Management, or Pricing, ideally within the hotel or hospitality sector.
·  Experience managing a team of three or more, with a proven track record of developing talent and driving team performance.
·  A history of successfully leading large-scale projects or initiatives, demonstrating your ability to manage complexity and deliver results.
·  Proven experience managing stakeholder relationships across multiple functions at a senior level, ensuring alignment and collaboration.
·  Self-organised with the ability to excel under time constraints, while balancing multiple priorities.
·  Exceptional communication skills, with the ability to influence, engage, and collaborate effectively across all levels of an organisation.

 Apply now if you’re ready to lead, innovate and grow with Hilton.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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