Minibar Supervisor

Job description

Minibar Supervisor

The Role

At Hilton Istanbul Bosphorus, we are seeking a Minibar Supervisor to oversee the daily operation of the Minibar department and ensure exceptional guest experiences through accurate, efficient, and timely minibar service.

Reporting to the In-Room Dining Manager, the Minibar Supervisor will be responsible for supervising minibar operations, maintaining inventory accuracy, ensuring compliance with Hilton standards, and leading a small team to deliver operational excellence.

Position Title: Minibar Supervisor
Department: Food & Drink
Company: Hilton Istanbul Bosphorus
Location: Istanbul, Türkiye
Job Type: Full-Time
Reporting Line: In-Room Dining Manager

Key Responsibilities

·  Supervise the daily operation of the Minibar department to ensure efficient and accurate service delivery
·  Ensure minibar products are replenished, charged, and maintained according to Hilton standards
·  Monitor minibar inventory levels and stock movement to minimize discrepancies and losses
·  Support revenue generation through effective minibar management and product control
·  Maintain compliance with health, safety, hygiene, and company policies
·  Lead, coach, and support Team Members to achieve departmental objectives

Main Duties

·  Coordinate daily minibar replenishment activities and room inspections
·  Ensure minibar consumption is accurately recorded and posted to guest accounts in a timely manner
·  Monitor inventory levels and conduct regular stock counts and reconciliations
·  Investigate and resolve inventory variances and posting discrepancies
·  Maintain accurate records of stock movement, consumption, and wastage
·  Ensure minibar storage areas are clean, organized, secure, and fully stocked
·  Supervise and support Minibar Attendants, providing guidance and performance feedback
·  Deliver departmental briefings and communicate operational updates to the team
·  Liaise with Front Office, Housekeeping, Finance, and In-Room Dining teams to ensure smooth operations
·  Assist with ordering, receiving, and inventory control procedures
·  Ensure compliance with Hilton brand standards, local regulations, and food safety requirements
·  Support initiatives aimed at improving guest satisfaction and operational efficiency

What We Are Looking For

·  Previous experience in Food & Drink, Minibar Operations, Inventory Control, or a similar supervisory role within hospitality
·  Strong organizational and administrative skills
·  Good understanding of stock control, inventory management, and revenue protection
·  High level of attention to detail and accuracy
·  Strong communication and leadership skills
·  Ability to prioritize tasks and perform effectively in a fast-paced environment
·  Knowledge of POS and inventory systems is preferred
·  Fluency in English
·  Commitment to Hilton’s Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now

Why Join Us?

·  Be part of one of Hilton’s most iconic hotels
·  Work within a globally recognized hospitality brand
·  Access Hilton University and extensive learning and development opportunities
·  Enjoy industry-leading Team Member travel benefits through Go Hilton
·  Benefit from competitive compensation, service charge, and meals on duty
·  Explore worldwide career opportunities within Hilton
·  Join a culture that values recognition, teamwork, and continuous growth

Additional Information

This is a full-time position and requires flexibility to work weekends, evenings, and public holidays according to operational needs.

The role involves standing, walking, lifting, and carrying stock items while maintaining high operational standards.

DIVERSITY & INCLUSION

Hilton is an equal opportunity team member committed to creating an inclusive environment for all Team Members.

Work Location:  Hilton İstanbul Bosphorus
Expected Start Date:  June 2026

 

 

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