MICE Sales Manager

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s #2 GREAT PLACE TO WORK 2025,  AS VOTED BY OUR TEAM MEMBERS!

The  Conrad Dublin  is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country.

 “Conrad is Empowering and Bold”

Benefits

Working for Hilton means you are joining an international company with more than 6200 hotels across the globe with countless benefits & career development opportunities such as:

·  Travel  - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
·  Team Member Gym –  a dedicated team member gym with free access 7 days a week
·  Benefit  – Discounted rates for Conrad Team members across a wide range of retailers
·  Development  – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
·  Holidays  – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
·  Maternity & Paternity  – Paid leave for those that qualify
·  On shift  – complimentary meals on duty

 

The Job Role

As Luxury Leisure MICE Sales Manager, you will manage the Luxury Leisure business for Conrad Dublin and to recommend and manage strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

·  Manage and drive the Consortia and luxury leisure segment with a focus on the Americas
·  Represent the hotel at sales events and client appointments with frequent travel required to the US and surrounding area but could also involve other destinations globally. 
·  Nourish and maintain strong customer and client relationships with luxury travel advisors and agents.
·  Analysis of market trends and competitor activity to identify business leads.
·  Develop customer accounts and travel within the segment to drive more than the fair share of business into the hotel and to increase market/customer share in all revenue streams.
·  Negotiate room rates/packages with leisure and corporate clients
·  Work within current business strategies and recognising potential opportunities
·  Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
·  Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
·  Answer customer queries in a prompt and professional manner
·  Flexible working hours and opportunity to work from home as needed based on business needs.

 

The ideal candidate should have

·  Positive attitude and good communication skills
·  Commitment to delivering a high level of customer service
·  Flexibility to respond to a range of different work situations
·  Ability to work under pressure and under own initiative
·  Experience in a sales role with a proven track record in a luxury hotel environment