Training Manager - Washington Hilton

Job description

Washington Hilton is looking to welcome a Training Manager to join the team! 

 

The Washington Hilton, which has 1,107 rooms is located less than 2 miles away from The White House and National Mall. 

 

The ideal candidate holds 3+ years of recent experience in an Operations Management role within hospitality. Must have strong training background and be able to work the varying shifts.  Previous Hilton experience is a plus! 

 

Shift Pattern:  Full Availability (weekday, weekends, and holidays) AM/MID/PM shifts 

Salary Range:  $80,000 - $90,000 yearly 

 

Medical Insurance Coverage Available –  for you and your family. 

 

The Benefits  – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

·  Access to pay when you need it through DailyPay 
·  Mental health resources including Employee Assistance Program 
·  Best-in-Class Paid Time Off (PTO) 
·  Go Hilton travel program: 100 nights of discounted travel 
·  Parental leave to support new parents 
·  Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 
·  401K plan and company match to help save for your retirement 
·  Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount 
·  Career growth and development 
·  Team Member Resource Groups 
·  Recognition and rewards programs 

  Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

 

What will I be doing?

As a Training Manager, you would be responsible for overseeing and managing training initiatives and related programming in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Develop, plan, coordinate and implement training programs in accordance with current standards including, but not limited to, harassment-free workplace, diversity, new team member orientation, departmental training, communication, leadership, service and train-the-trainer training.
·  Plan and conduct meetings with department managers, trainers and team members to review performance trends, to develop action plans and to recognize achievement
·  Review, analyze and assess hotel training initiatives and programs and develop or research training solutions to make recommendations to address specific hotel needs
·  Track, input, maintain and audit all individual team member training records utilizing designated systems and programs
·  Perform initial screening interviews with and assess qualifications of candidates in relation to open positions
·  Oversee and monitor all departmental training programs including, but not limited to alcohol awareness, food safety, job skills checklist, educational assistance, etc.
·  Develop and distribute the annual training calendar, compile and distribute periodic reports and measurements related to training activity and return on investment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

·  Hospitality - We're passionate about delivering exceptional guest experiences.
·  Integrity - We do the right thing, all the time.
·  Leadership - We're leaders in our industry and in our communities.
·  Teamwork - We're team players in everything we do.
·  Ownership - We're the owners of our actions and decisions.
·  Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

·  Quality
·  Productivity
·  Dependability
·  Customer Focus
·  Adaptability