Marcom Executive

Job description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  The Marcom Executive assists the Marcom Manager in executing marketing activities to drive revenue streams (including Rooms, Food & Beverage, Banquets & Weddings, and Meetings & Events), local awareness (reputation and understanding of hotel brands in the city) and relationships (hotel guests, media companies, local community, and vendors). 

What will I be doing?  

As the Marcom Executive, you will be responsible for performing the following tasks to the highest standards: 

·  Assist the Marcom Manager with core marketing responsibilities: strategic planning, print and digital advertising, content management, public relations, hotel promotions, events, and social media management.
·  Create marketing materials including brochures, flyers, posters, and digital content.
·  Assist in managing hotel marketing activities, including budgets, guest lists, project plans, media engagement, photography/video production, and gift coordination.
·  Oversee social media channels, create engaging content (including short videos), and monitor online reputation.
·  Develop strategic promotional activities and maintain the hotel's customer database through social media platforms.
·  Track competitors' marketing activities and visibility, providing insights to the Marcom Manager/Director for strategy development.
·  Help plan and execute marketing campaigns and events.
·  Liaise with external agencies and vendors for marketing initiatives.
·  Perform other reasonable duties as assigned.
·  The Management reserves the right to modify this job description at its sole discretion without prior notice.
·  Administrative Tasks:
·  Maintain a well-organized marketing asset library.
·  Track and analyze marketing campaign performance.
·  Prepare reports and presentations as needed.
·  Assist with budget tracking and expense management.

Additional Skills (Preferred):

·  Graphic Design and Photography:
·  Design visually appealing graphics and layouts for various marketing materials.
·  Capture high-quality photos of the hotel's facilities, rooms, and events.
·  Edit and retouch images to enhance their visual appeal.
·  Create infographics, presentations, and other visual content. 

This position offers a dynamic and challenging opportunity to contribute to the success of a prestigious hotel. If you are a creative and motivated individual with a passion for marketing and design, we encourage you to apply.

What are we looking for? 

A Marcom Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Hospitality: We are passionate about delivering exceptional Guest experiences. 

• Integrity: We do the right thing all the time. 

• Leadership: We are leaders in our industry and in our Communities. 

• Teamwork: We are team players in everything we do. 

• Ownership: We are owners of our actions and decisions. 

• Now: We operate with a sense of urgency and discipline. 

• Bachelor’s / College degree in Marketing, Mass Communications, Media or related field.  

• At least 2 years of relevant work experience or 4 years of university education and work experience equivalent combined. 

• Strong time management skills and able to complete multiple tasks. 

• Strong writing skills in Chinese and English to meet business needs. 

• Proficient in the use of all Microsoft Office software. 

 •  Basic knowledge of AI tools for Content generation.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!