Food & Drinks Manager

Job description

Welcome to a World of Taste!

Hilton Rotterdam is looking for a passionate, experienced Food & Drinks Manager to oversee all food and drink operations and deliver standout experiences for our Guests and Team Members. You will lead a dynamic team, drive performance, and ensure every outlet runs smoothly — from restaurant, kitchen, stewarding and bar to room service and events.

What you will be doing

·  Own the day-to-day operations of all Food & Drinks outlets (restaurant, bar, room service, kitchen, stewarding and banqueting)
·  The focus is to deliver consistently excellent guest experiences
·  Lead, recruit, train, and inspire the Food & Drinks team
·  Ensure brand standards, health & safety, and compliance are always met
·  Manage budgets, payroll, food & drink costs
·  Set targets, schedules, procedures, and departmental goals
·  Lead Atelier JAQ, Rotterdam’s first immersive Art & Dining Experience
·  Create and develop menus with the team
·  Oversee stock control and monthly stock takes
·  Drive sales through team motivation and smart incentives
·  Handle guest feedback with a solutions-first mindset
·  Run team meetings and conduct performance reviews
·  Monitor guest satisfaction and push continuous improvement
·  Act sustainably and support other departments when needed

What we are looking for

·  Proven management experience across Food & Drinks outlets
·  Strong financial and budget management skills
·  Ability to hit targets in a fast-paced environment
·  Confident leader who develops people and builds strong teams
·  Calm under pressure with excellent attention to detail
·  Flexible, proactive, and hands-on
·  Fluent in spoken and written English
·  Valid residence and work permit in the Netherlands
·  Professional presentation and grooming standards

Bonus points if you have

·  A degree in hospitality or a related field
·  Experience in an international hotel environment

 

What do we offer

·         A fulltime contract (38 hours per week)

·         25 paid holiday days per full year (on the basis of 38 hours per week)

·         Travel allowance according to the Hilton Rotterdam scheme, if you live further than 5km away from the hotel.

·         Pension build-up through through Pensioenfonds Horeca & Catering.

·         Access to personal growth through our Learning & Development department, the Hilton University, LinkedIn Learning, Harvard ManageMentor & eCornell

·         An unforgettable Guest Experience: a free overnight stay in our hotel, including dinner and breakfast, for you and your plus one!

·         Huge discounts through Hilton GO! Team Member room rate, plus Friends & Family room rate at all Hilton Hotels worldwide.

·         50% off your F&D bill, at least at Managed Hilton Hotels in the Netherlands.

·         24/7 access to our fitness facilities (also on your days off!)