Sales Manager - Hale Hokuala Kauai, Curio Collection by Hilton

Job description

Be part of the first Hilton corporate-managed hotel on Kaua‘i! Hale Hōkūala Kaua‘i, Curio Collection by Hilton is set to open Fall 2026 and is seeking a Group Sales Manager to join the opening team.

This is a rare opportunity to work on a new build, support a 210-room Curio Collection hotel, and help bring an incredible resort to life. Centrally located near the airport and shopping centers, this role offers both career growth and an unforgettable setting.

What will I be doing?

The Group Sales Manager will be booking all market segments for group of 10-60 on peak along with wedding room blocks. 

Specifically, you would be responsible for performing the following tasks to the highest standards:

·  Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
·  Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
·  Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.     

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

·  Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
·  Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
·  Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market.

Customer and Account Management:

·  Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
·  Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
·  Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
·  Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
·  Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
·  Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
·  Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. 

Prospecting:

·  Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.   
·  Create and execute plan to shift share from your competitors.
·  Engage in outside sales activities to uncover needs, build relationships and to win new business.

Negotiations:

·  Negotiate contracts and commission agreements with end-user customers and intermediaries.
·  Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
·  Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. 

The salary range for this role is $80,000-$85,000 base and is based on experience + opportunity for quarterly bonus incentive

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:
• Minimum of 2 years of hotel sales experience
• Ability to service group bookings as needed as part of a pre-opening team
• Hotel sales management experience strongly preferred
• Experience with Delphi FDC preferred
• Hawai‘i market knowledge highly preferred

The Benefits 

· 
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

·  Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment 
·  Vision, dental, life and disability insurance
·  Mental Health Resources
·  Best-in-Class Paid Time Off (PTO) 
·  Go Hilton travel discount program: 100 nights of discounted travel per calendar year
·  Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
·  Career growth and development 
·  Team Member Resource Groups
·  Recognition and rewards programs
·  Access to your pay when you need it through DailyPay
·  Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
·  Inclusive family-building and fertility benefits
·  Expanded bereavement leave.
·  Adoption Assistance program
·  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
·  Complimentary Team Member Lunch 
· 
Complimentary parking

Sales Incentive

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout