Concierge

Job description

You are the Key to our success!

 

WELCOME TO A WORLD OF OPPORTUNITIES  -  No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

Are you personable with a great knowledge of Cambridge? This is your opportunity to join the concierge team at the Hilton Cambridge City Centre! 

Please note that a manual driving licence is essential for this position. Candidates must be over the age of 21 for insurance purposes.

A WORLD OF REWARDS

·         Hourly Rate of £11.80, full time hours (39 hours per week)

·         Free and healthy   meals  when on duty

·         Grow your Career !

·         Personal Development  programmes designed to support you at every step of your career

·         A chance to make a difference  through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

·         Team Member Travel Program:  discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

·         Team Member Referral Program

·         High street discounts:  with Perks at Work

·         Holiday:  28 days   including bank holidays (increasing yearly to up to 33 days)

·         Discounted dental and health cover

·         Subsidised Taxi  Scheme

·         Guest Experience Day  after successfully passing probation

·         Modern and inclusive  Team Member’s areas

 

 

You will join the Concierge team, working directly in the hotel lobby. You will welcome guests and show your knowledge of the hotel and surrounding area to help guests make the most of their stay. 

 

You enjoy having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.

 

Are you a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!

 

 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -  Hilton Brands | Global Hospitality Company