Assistant Restaurant Manager Hilton Prishtina

Job description

Hilton is a leading global hospitality company with a portfolio of 26 world-class brands comprising over 9,000 properties in 141 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world.

Hilton Prishtina will be opening soon in Kosovo, bringing one of the world’s most respected hospitality brands to the market. As part of this exciting pre-opening phase, Hilton Prishtina is seeking motivated, professional, and service-oriented individuals to deliver exceptional guest experiences and thrive in a dynamic, team-focused environment.

An Assistant Restaurant Manager supports the daily operations of the restaurant, ensuring exceptional service, smooth coordination between front and back-of-house, and consistent delivery of Hilton quality standards. This role focuses solely on one restaurant outlet and plays a key part in creating memorable dining experiences for our guests.

What will I be doing?

As an Assistant Restaurant Manager, you will help oversee all aspects of the restaurant’s service and operations by performing the following tasks to the highest standards:

·  Support the Restaurant Manager in leading daily service and maintaining Hilton brand standards at all times
·  Manage the flow of guests and ensure seamless communication between service staff and the kitchen
·  Guide the team to maximize sales opportunities, including upselling and promoting menu highlights
·  Ensure team members consistently deliver excellent customer service
·  Handle guest inquiries, requests, and feedback in a professional and solution-oriented manner
·  Oversee accurate billing and transaction processes during service
·  Assist with scheduling, training, stock control, and monitoring wastage to support efficient operation

What are we looking for?

 An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

·  Previous experience in organizing food and beverage service
·  Experience in supervising a team
·  Ability to demonstrate delegation skills
·  Flexibility to respond quickly and positively to a range of work situations
·  A passion for developing others to be part of a winning team

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!