Vendor Specialist

Job description

Job Description Summary

The Vendor Specialist is responsible for the management of POs and invoice approval and tracking. This role collaborates closely with the GE Vernova Buy Desk team to ensure timely progression of PO amendments, and partners with the GE Vernova Accounts Payable team to facilitate prompt approval of invoices. The Vendor Specialist will engage with business stakeholders (Vendor Business Owners) to identify and resolve invoice process bottlenecks, ensuring smooth and efficient invoice payment. The Vendor Specialist is responsible for managing and governing relationship with vendors who delivers services in the HR Operations workstreams.

Job Description

Responsibilities: 

·  Manage and track the end-to-end process of vendor invoice handling, ensuring timely invoice approvals and resolution of missing invoices and discrepancies.
·  Responsible for processing PO amendments
·  Acts as the primary point of contact for internal customer invoice escalations and vendor invoice queries.
·  Oversee spend management by tracking invoiced amounts against PO values and reporting PO spend status and potential overspend risks to stakeholders.
·  Efficiently manage and resolve Service Cloud cases, delivering prompt and accurate support.
·  Where required carry out validation of Purchase Order Requisition requests and supports with missing or incorrect information.
·  Assist the Global Governance Manager and Vendor Managers in executing Vendor Management Centre of Excellence (VM COE) processes.
·  Monitor vendor performance metrics and key performance indicators (KPIs) to evaluate vendor performance, identify opportunities for improvement and manage corrective actions.
·  Ensure vendor compliance with contractual, legal, industry, and regulatory requirements; proactively identify and mitigate associated risks.
·  Lead or support vendor governance meetings, facilitating performance and compliance discussions with internal and external stakeholders.
·  Support the People Operations Delivery Team in handling vendor escalations and resolving conflicts.
·  Deliver performance feedback to vendors, overseeing the development and implementation of action plans.
·  Collaborate with cross-functional teams to optimise vendor management practices and identify consolidation opportunities.
·  Develop and manage vendor reports and dashboards, leveraging data analysis for performance tracking.
·  Develop, review, and maintain training materials and standard work documentation.
·  Support new employee onboarding and provide guidance to new team members.

Skills: 

·  Experience with spreadsheets, ERPs/Purchasing systems 
·  Strong stakeholder management and communication skills
·  Experience in performance monitoring and analysis.
·  High attention to data accuracy and validation.
·  Effective problem-solving abilities.
·  Demonstrated cross-functional collaboration
·  Ability to work independently with minimal supervision.

Additional Information

Relocation Assistance Provided: No