: T700/CT7 International Contract Performance Manager

Job description

Job Description Summary

The T700/CT7 International Contract Performance Manager will demonstrate accountability for functional, business, and broad company objectives. In the role of Contract Performance Manager, you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, lead contract renewal and business development opportunities, lead digital fleet management product service strategy, and contribute to the overall business strategy. The T700/CT7 long term service contracts are among the most impactful service contracts in Defense and Systems and are critical to international military customer readiness goals. The Contract Performance Manager is the primary point of contact with assigned customers and owns the customer’s experience regarding all contract interactions. Key accounts may include TrueChoice Defense agreements in the Europe, Americas, MENAT, and APAC as well as global T700/CT7 MROs.

Job Description

Job Title

Sr Product Management Staff Manager 2 – Functional Management
(T700/CT7 International Contract Performance Manager)

Company Intro/About GE Aerospace

GE Aerospace is a world-leading provider of jet and turboprop engines, components, and integrated systems for commercial, military, business, and general aviation aircraft. We are committed to defining flight for today, tomorrow, and the future through innovative technology, uncompromising safety, and a relentless focus on quality, reliability, and customer success.

Site, Business, OR Functional Area Overview

This role is based at our Lynn, MA site, with responsibility for a global portfolio. Lynn is a key GE Aerospace location supporting advanced military and commercial engines, with a strong focus on safety, quality, delivery, and cost.

The T700/CT7 long-term service contracts are among the most impactful service agreements within our Defense & Systems business and are critical to supporting international military customer readiness. Key customer accounts may include TrueChoice Defense agreements across Europe, the Americas, MENAT, APAC, as well as global T700/CT7 MRO partners.

Role Overview

The T700/CT7 International Contract Performance Manager serves as the primary point of contact for assigned customers and is accountable for overall contract performance, profitability, and customer satisfaction. In this role, you will lead all aspects of long-term service contract execution, including business development and renewals, digital fleet management product service strategy, and total program leadership across internal GE functions. You will manage complex issues, influence strategy within your area of responsibility, and contribute directly to GE Aerospace’s global Defense & Systems objectives and customer readiness goals.

Key Responsibilities

·  Own contract performance:  Lead all contract performance–related activities for assigned customers, typically tied to a customer site, acting as the primary interface between the customer and GE project and support teams.
·  Customer interface & communication:  Manage the transfer of information and requests, ensure timely resolution of issues, keep customers informed of progress, and represent GE in business and contractual discussions.
·  Contract execution & compliance:  Ensure adherence to contract service, operations, and performance specifications, as well as financial and technical metrics specific to each agreement.
·  Proposal & negotiation:  Perform proposal, negotiation, and contract administration functions on assigned proposals/contracts with minimal supervision, including leading renewal and business development opportunities.
·  Program leadership:  Provide total program leadership, coordinating GE support functions and organizations to meet readiness, performance, and profitability targets for assigned customer(s).
·  Financial performance:  Manage the Contract Margin Review process and associated profitability metrics; establish productivity goals by contract or product; review invoices and drive timely cash collection.
·  Planning & execution:  Develop and manage program plans related to contract performance, including contract flow-down, customer shop visit forecasts, and the organization and support of program and technical reviews with customers.
·  Strategy & improvement:  Influence the development of strategy for your area of responsibility, recommend best practices to improve products, processes, and services, and stay informed of industry trends that may inform work.
·  Decision-making & problem solving:  Use a high level of judgment to handle complex tasks or problems across operations, product management, manufacturing, technology, or engineering; assess quality of information, ask pertinent questions, and construct well-founded recommendations.
·  Team leadership:  Lead a team of multinational direct and indirect reports to achieve customer satisfaction, readiness goals, and business metrics; guide others and influence perspectives on complex topics.
·  Digital fleet management:  Champion military T700/CT7 product line requirements in the development and evolution of digital fleet management solutions and service strategies.
·  Travel:  Be willing and able to travel internationally, with an expectation of approximately 25% travel.

Required Qualifications

·  Bachelor’s degree in engineering, logistics, or business from an accredited college or university
·  Minimum of 5 years of experience in customer and program management

Desired Qualifications

·  Master’s degree in engineering, logistics, business, or a related field from an accredited college or university
·  Lean Six Sigma certification
·  Minimum of 2 years of experience managing long-term customer service agreements
·  Minimum of 5 years of experience managing military aircraft maintenance/sustainment (AH-64 and UH-60 preferred)
·  Minimum of 2 years of experience in long-term contract margin reviews
·  Former military rotary-wing aviator or aviation maintenance background
·  Leadership experience in Military Logistics, Supply, and Services
·  Strong oral and written communication skills
·  Strong interpersonal and leadership skills, with demonstrated ability to lead programs and projects
·  Demonstrated ability to analyze and resolve complex problems
·  Ability to document, plan, market, and execute programs
·  Established project management skills

Additional Information -

*This information is for U.S. Candidates Only and for Purpose of Complying with U.S. Law*

The base pay range for this position is $155,000.00-207,000.00 Annual The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on March 7th, 2026 GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage, access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includ tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. © 2023 GE Aerospace and/or its affiliates. All rights reserved. Attorney-Client Privileged Closing At GE Aerospace, we are committed to fostering an inclusive workplace that values diversity and empowers employees to thrive. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

·  Work Location:  Lynn, MA, US (primary); additional posting locations may include Korea, Türkiye, and the United Kingdom
·  Worker Type:  Regular, full-time employee
·  Compensation Grade:  SPB2
·  Scheduled Weekly Hours:  40
·  Travel:  Approximately 25% international travel

Closing

At GE Aerospace, we are committed to fostering an inclusive workplace that values diversity and empowers employees to thrive. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an  Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

- This is a remote position