Services Specialist - On Site Services

Job description

Job Description Summary

The purpose of this role is to manage after sales activities including installations and servicing of GE Monitoring and Diagnostic products at customer sites and deliver quality onsite and remote support to customers.

Job Description

Roles and Responsibilities

·  Perform installation and service work on state-of-the-art transformer monitoring equipment
·  Manage installation projects, coordinating with various customer contacts and internal GE Sales and Service teams
·  Perform troubleshooting and fault finding to Printed Circuit Board (PCB) level
·  Liaise effectively with customers in job planning, execution, follow-up, and sales support, and internally with various teams to ensure process excellence
·  EHS Environmental, Health & Safety (EHS) Leadership, conduct field work in compliance with applicable regulations and ensure accurate employee safety practices
·  Act as a primary technical resource for on-site work and lead in resolving engineering and product issues. Providing technical direction to skilled labor while performing work on customer sites and equipment to assure the executed work reflects the quality standards and attention to detail that maintains a professional image both customer and GE Vernova
·  Provide installation and service direction on-site and remotely, including repairs, replacements, and rebuilds, for a range of equipment vintages, sizes, and application types
·  Provide both external and internal timely, accurate, professional reports
·  Provide, audit, and implement quality control requirements for on-site repair and upgrades in compliance with Engineering and Product Department standards

Required Qualifications

·  Bachelor's degree from an accredited university or college (or a high school diploma / GED with 5 years of experience in Field Services and Maintenance.)

Desired Characteristics

·  Minimum of 2 years of advanced experience in the Services & On-Site Services.
·  Strong oral and written communication skills.
·  Demonstrated ability to analyze and resolve problems.
·  Ability to document, plan, market, and execute programs.
·  Established project management skills.

The base pay range for this position is 72,400.00 - 90,500.00 USD Annual USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This role is also eligible for overtime. This posting is expected to close on 12/31/25.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an  Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No
- This is a remote position