Services Engineer
Hyderābād (Hyderābād) IT development
Job description
Job Description Summary
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
Job Description
Roles and Responsibilities
In this role, you will:
• Be responsible for defining, developing, and evolving software in a fast paced and agile development environment using the latest software development technologies and infrastructure
• Work with Product Line Leaders (PLLs) to understand product requirements & vision
• Translate requirements / vision into prioritized list of user stories and deliver to required timelines and quality standards
• Work with product line leaders and architects to develop multi generation software technology plans
• Drive increased efficiency across the teams, eliminating duplication, leveraging product and technology reuse
• Support process improvements which guide the development, sustaining & support activities
• Work cross functionally with other business departments to align activities and deliverables
• Drive world-class quality in the development and support of products
• Ensure team receives consistent messages and has clear understanding of business direction, strategy and results
• Engage subject matter experts in successful transfer of complex domain knowledge
• Apply principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring and Testing Techniques
• Write code that meets standards and delivers desired functionality using the technology selected for the project
• Understand performance parameters and assess application performance
• Work on core data structures and algorithms and implement them using technology chosen
• Proactively share information across the team, to the right audience with the appropriate level of detail and timeliness
Technical:
• Min 3 years of working Exp on Proficy Historian Enterprise and Proficy Cimplicity
Proficy Historian
• Good exposure in Historian Collectors configuration
• Hands on experience in Data Migration to Proficy Historian
• Experience on building high available systems
• Write calculation tags (in VB script or Python)
• Experience in in IGS configuration and harvest the same to Historian
Proficy Cimplicity
• Good working experience on Proficy Cimplicity
• Ability to work on Cimplicity Objects and Classes and design and develop Cimplicity Screen
• Good exposure on Cimplicty Scrips (VB Scripting)
• Demonstrate ability to learn new software development practices, languages, and tools
• Proficiency in developing SQL Stored Procedures
• Strong spoken and written English language skills
• Shares knowledge, power and credit, establishing trust, credibility, and goodwill.
• Coordinates role responsibilities with that of others to achieve mutual goals.
• Encourages groups to work together to efficiently resolve problems.
Added Advantage
If the candidate has Java and Phython or JavaScript
Education Qualification
For roles outside USA:
Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with advanced experience.
For roles in USA: Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum years of experience4years
Desired Characteristics Technical Expertise:
• Master's Degree/ PHD in Computer Science
• Experience with Windows and Unix / Linux based programming
• Experience working on software projects in the Energy domain (Energy Management, Oil & Gas, Power & Water)
• Certified Scrum Master and/or Product Owner
Business Acumen:
• Demonstrates the initiative to explore alternate technology and approaches to solving problems
• Skilled in breaking down problems, documenting problem statements and estimating efforts
• Demonstrates awareness about competitors and industry trends
• Has the ability to analyze impact of technology choices
Leadership:
• Ability to takes ownership of small and medium sized tasks and deliver while mentoring and helping team members
• Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results
• Identifies misalignments with goals, objectives, and work direction against the organizational strategy. Makes suggestions to course correct
• Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different, competing objectives
Personal Attributes:
• Strong oral and written communication skills
• Strong interpersonal skills
• Effective team building and problem-solving abilities
• Persists to completion, especially in the face of overwhelming odds and setbacks. Pushes self for results; pushes others for results through team spirit
Desired Characteristics
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
Roles and Responsibilities
In this role, you will:
• Be responsible for defining, developing, and evolving software in a fast paced and agile development environment using the latest software development technologies and infrastructure
• Work with Product Line Leaders (PLLs) to understand product requirements & vision
• Translate requirements / vision into prioritized list of user stories and deliver to required timelines and quality standards
• Work with product line leaders and architects to develop multi generation software technology plans
• Drive increased efficiency across the teams, eliminating duplication, leveraging product and technology reuse
• Support process improvements which guide the development, sustaining & support activities
• Work cross functionally with other business departments to align activities and deliverables
• Drive world-class quality in the development and support of products
• Ensure team receives consistent messages and has clear understanding of business direction, strategy and results
• Engage subject matter experts in successful transfer of complex domain knowledge
• Apply principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring and Testing Techniques
• Write code that meets standards and delivers desired functionality using the technology selected for the project
• Understand performance parameters and assess application performance
• Work on core data structures and algorithms and implement them using technology chosen
• Proactively share information across the team, to the right audience with the appropriate level of detail and timeliness
Technical:
• Min 3 years of working Exp on Proficy Historian Enterprise and Proficy Cimplicity
Proficy Historian
• Good exposure in Historian Collectors configuration
• Hands on experience in Data Migration to Proficy Historian
• Experience on building high available systems
• Write calculation tags (in VB script or Python)
• Experience in in IGS configuration and harvest the same to Historian
Proficy Cimplicity
• Good working experience on Proficy Cimplicity
• Ability to work on Cimplicity Objects and Classes and design and develop Cimplicity Screen
• Good exposure on Cimplicty Scrips (VB Scripting)
• Demonstrate ability to learn new software development practices, languages, and tools
• Proficiency in developing SQL Stored Procedures
• Strong spoken and written English language skills
• Shares knowledge, power and credit, establishing trust, credibility, and goodwill.
• Coordinates role responsibilities with that of others to achieve mutual goals.
• Encourages groups to work together to efficiently resolve problems.
Added Advantage
If the candidate has Java and Phython or JavaScript
Education Qualification
For roles outside USA:
Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with advanced experience.
For roles in USA: Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum years of experience4years
Desired Characteristics Technical Expertise:
• Master's Degree/ PHD in Computer Science
• Experience with Windows and Unix / Linux based programming
• Experience working on software projects in the Energy domain (Energy Management, Oil & Gas, Power & Water)
• Certified Scrum Master and/or Product Owner
Business Acumen:
• Demonstrates the initiative to explore alternate technology and approaches to solving problems
• Skilled in breaking down problems, documenting problem statements and estimating efforts
• Demonstrates awareness about competitors and industry trends
• Has the ability to analyze impact of technology choices
Leadership:
• Ability to takes ownership of small and medium sized tasks and deliver while mentoring and helping team members
• Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results
• Identifies misalignments with goals, objectives, and work direction against the organizational strategy. Makes suggestions to course correct
• Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different, competing objectives
Personal Attributes:
• Strong oral and written communication skills
• Strong interpersonal skills
• Effective team building and problem-solving abilities
• Persists to completion, especially in the face of overwhelming odds and setbacks. Pushes self for results; pushes others for results through team spirit
Desired Characteristics
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
Additional Information
Relocation Assistance Provided: Yes